Front Desk/Admin Officer at Josiah Fidel Consulting

Job Description

Chuppet Pharmaceuticals is seeking a professional and highly organized Front Desk/Admin Officer to manage the front office and support administrative functions. This role is crucial in maintaining a welcoming and efficient work environment, ensuring smooth operations, and delivering exceptional customer service.

Key Responsibilities  

Front Desk Operations

•   Greet visitors, clients, and suppliers warmly and professionally.  
•   Manage and direct incoming calls, emails, and inquiries.  
•   Maintain the reception area, ensuring it is tidy and presentable at all times.  

Administrative Support

•   Coordinate office supplies and inventory management.  
•   Handle incoming and outgoing correspondence, including mail and courier services.  
•   Maintain company records and files, ensuring confidentiality.  
•   Prepare reports, memos, and other documentation as required.  

Office Coordination

•   Schedule and organize meetings, appointments, and conference room bookings.  
•   Liaise with vendors and service providers for office maintenance and repairs.  
•   Assist in planning and coordinating company events or training sessions.  

Customer Service

•   Provide accurate information to clients about the company’s products and services.  
•   Handle and resolve customer complaints or direct them to the appropriate department.  

Qualifications and Skills

• Education: A minimum of an OND/HND in Business Administration, Office Management, or a related field.  
• Experience: 1–2 years of experience in a similar role, preferably in a pharmaceutical or healthcare setting.  
• Excellent verbal and written communication skills.  
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).  
• Strong organizational and multitasking abilities.  
• A professional and friendly demeanor.  
• Attention to detail and a proactive attitude.  

Benefits

• Competitive salary  
• Health insurance  
• Opportunities for professional growth and development  
• A supportive and dynamic work environment