Food & Beverage Manager at Mulligan Hotel

Responsibilities

• Lead and manage all aspects of food and beverage operations including but not limited to kitchen, restaurants, bars, banquet, outdoor catering, room service pool operation, and other recreation activities.
• Develop and implement strategic plans to maximize revenue, profitability, and guest satisfaction.
• Create innovative menus that align with market trends, dietary preferences, and company standards.
• Monitor and control food and beverage costs, inventory levels and control, and purchasing to ensure financial targets are met.
• Maintain high standards of food and beverage quality, presentation, and service.
• Train staff monthly, and motivate F&B staff, ensuring they deliver exceptional service and adhere to company policies.
• Conduct performance evaluations, provide feedback, and implement corrective actions as necessary.
• Ensure compliance with health, safety, and sanitation regulations, as well as liquor licensing laws.
• Interact with guests to ensure satisfaction, address complaints, and resolve issues in a timely manner.
• Work closely with other departments such as sales, marketing, and finance to achieve company goals and objectives.
• Prepare annual budgets, forecasts, and reports to track financial performance and make informed decisions.
• Coordinate and oversee special events, banquets, and conferences, ensuring flawless execution and guest satisfaction.
• Develop and execute sales and marketing initiatives to drive revenue growth and attract new customers.
• Collaborate with the marketing team to create promotional campaigns and special events.
• Ensure a maximum of 35% on food cost and 25% on beverage cost
• Ensure wastage control all the time.
• Lead departmental briefing and debriefing section daily.

Qualifications

• HND / BSc in Hotel Management
• Diploma or/and Certificate in Food and Beverage category in the related field
• Minimum of 2-3 years working experience as a Food and Beverage Manager
• Proficiency in communication and math skills
• Ability to work in a team and supervise the subordinates
• Quick decision making skills
• Guest oriented, outgoing and service minded
• Proficiency in the use of micros and other application program.