Food and Beverage Manager (Hotel) at Prestigious Consulting Group

Job Summary

• We are seeking an experienced and customer-focused Food and Beverage Manager to oversee all food and beverage operations within our hotel.
• The successful candidate will be responsible for managing restaurant, bar, banquet, room service, and catering operations while ensuring exceptional guest experiences, operational efficiency, profitability, and compliance with health and safety standards.

Key Responsibilities
Operations Management:

• Oversee the daily operations of all food and beverage outlets within the hotel.
• Ensure high standards of food quality, presentation, and service delivery.
• Monitor guest satisfaction and promptly resolve customer complaints.
• Coordinate with kitchen and service teams to maintain seamless operations.

Team Leadership:

• Recruit, train, supervise, and evaluate food and beverage staff.
• Prepare staff schedules and manage workforce planning.
• Foster a positive work environment and promote teamwork.
• Conduct regular performance reviews and coaching sessions.

Financial Management:

• Develop and manage departmental budgets.
• Monitor food and beverage costs, labor costs, and inventory levels.
• Analyze sales reports and implement strategies to increase revenue and profitability.
• Ensure accurate cash handling and financial reporting procedures.

Inventory & Procurement:

• Manage stock levels and inventory control systems.
• Coordinate purchasing activities and negotiate with suppliers.
• Minimize waste and prevent inventory shortages or losses.
• Ensure proper storage and handling of food and beverage products.

Health, Safety & Compliance:

• Ensure compliance with food safety, sanitation, and hygiene regulations.
• Implement and maintain health and safety standards.
• Conduct routine inspections of food preparation and service areas.
• Ensure adherence to company policies and industry regulations.

Events & Guest Experience:

• Coordinate food and beverage services for meetings, conferences, weddings, and special events.
• Collaborate with other hotel departments to deliver exceptional guest experiences.
• Develop promotional activities and special menu offerings to drive sales.

Key Performance Indicators (KPIs)

• Guest satisfaction ratings.
• Food and beverage revenue growth.
• Cost control and profit margins.
• Staff productivity and retention.
• Compliance with health and safety standards.
• Inventory accuracy and waste reduction.

Requirements
Education:

• Bachelor's Degree or HND in Hospitality Management, Hotel Management, Business Administration, or a related field.

Experience:

• 3–5 years of experience in food and beverage operations within a hotel, resort, restaurant, or hospitality environment.
• At least 2 years in a supervisory or managerial role.

Skills & Competencies:

• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Sound knowledge of food safety and hospitality standards.
• Financial management and budgeting skills.
• Inventory and cost-control expertise.
• Problem-solving and decision-making skills.
• Ability to work under pressure and manage multiple priorities.
• Proficiency in Microsoft Office and hospitality management systems.