Field Verification & Collections Team Lead at Extramileage Consults Limited

Location: Igbo Efon, Lekki - Lagos

Key Responsibilities

• Lead field verification of borrowers, guarantors, businesses, and collateral.
• Oversee routine post-disbursement monitoring visits.
• Lead first-line collections efforts by following up on due and overdue repayments through calls and field visits.
• Escalate delinquent accounts where necessary.
• Ensure accurate field verification and monitoring reports.
• Identify and report potential fraud, operational risks, and early warning signs.

Requirements

• HND or B.Sc. in Finance, Economics, Business Administration, or any related discipline.
• Minimum of 3 years' managerial experience in credit collections, debt recovery, field verification, or related roles in a lending or financial services environment.
• Strong negotiation, communication, and analytical skills.
• Proficient in Microsoft Excel and PowerPoint.
• Experience in financial services, lending, or microfinance is an added advantage.
• Willingness to travel extensively within Lagos for field assignments.
• High level of integrity, diligence, and attention to detail.

What We're Looking For:

• Target-driven and results-oriented leader.
• Excellent reporting and documentation skills.
• Ability to detect and report risks proactively.
• Strong interpersonal skills with the ability to engage borrowers professionally.
• Resilient, self-motivated, and able to work independently.

Benefits

• Salary: (Slightly negotiable)
• Job Mode: Hybrid (3 days on-site)
• Performance-based incentives.
• Health Insurance (HMO).
• Pension contribution.
• Continuous training and professional development.