Enterprise Resource Planning (ERP) Specialist at Solwood Limited

Job Summary

• The ERP Specialist will be responsible for managing, supporting, maintaining, and optimizing the company’s Enterprise Resource Planning (Orion ERP) system to ensure smooth business operations across departments. The role involves system implementation, user support, process improvement, data management, troubleshooting, reporting, and coordination with vendors or software providers.
• The ideal candidate should possess strong technical knowledge, analytical skills, and the ability to align ERP functionalities with operational and business requirements within a manufacturing environment.

Key Responsibilities

• Manage and maintain the company’s ERP (Orion) system for efficient business operations.
• Provide technical support and troubleshooting for ERP users across departments.
• Monitor system performance and ensure data accuracy, integrity, and security.
• Configure ERP modules based on operational and departmental requirements.
• Coordinate ERP implementation, upgrades, testing, and system enhancements.
• Train employees on ERP usage, processes, and best practices.
• Generate reports and dashboards to support management decision-making.
• Collaborate with departments such as Production, Procurement, Finance, HR, and Inventory for process integration.
• Identify process gaps and recommend ERP-driven improvements.
• Maintain proper system documentation, user manuals, and operational procedures.
• Ensure timely backup and recovery of ERP data.
• Liaise with ERP vendors and external consultants when necessary.
• Monitor system compliance with company policies and operational standards.

Requirements & Qualifications

• Bachelor’s Degree or HND in Computer Science, Information Technology, Software Engineering, or related field.
• 2–5 years experience managing or supporting ERP systems.
• Strong understanding of ERP modules such as Inventory, Procurement, Finance, Production, and HR.
• Knowledge of database management and reporting tools is an added advantage.
• Proficiency in Microsoft Office applications and ERP reporting systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and manage multiple tasks effectively.