Emergency Service Agent at PayChex International Marketing Limited

Job Summary and Description

• Emergency Communications Centre (ECC) is a service designed to cater to the emergency needs of the nation. It is our duty to uphold the required standards and provide the necessary assistance required in this field.
• The role of an Emergency Service Agent is pivotal in providing rapid response and assistance during emergency situations.
• Working in a high-pressure environment, Emergency Service Agents handle incoming emergency calls, dispatch resources and coordinate responses to incidents, ensuring the safety and well-being of individuals in distress.

Responsibilities

• Answering incoming emergency calls promptly and professionally.
• Gather critical information from the caller, including their location, the nature of the emergency and any injuries or medical conditions present.
• Determine the appropriate emergency services needed based on the information gathered.
• Provide emergency medical instructions to callers when necessary.
• Dispatch emergency services and coordinate with other agencies as needed.
• Stay up-to-date with emergency protocols and procedures.
• Any other duties assigned.

Qualifications

• Interested candidates should possess an HND or B.Sc Degree with 1-2 years experience.