Dispatch Rider at Esporta Suites Hotel and Resorts Ltd

Job Description / Brief

• We are seeking a reliable and efficient Dispatch Rider to join our team.
• As a Dispatch Rider, you will be responsible for delivering packages, documents, and other items to designated locations in a timely manner.
• The ideal candidate should have a valid motorcycle license, excellent navigation skills, and a commitment to providing exceptional customer service.

Responsibilities

• Receive delivery orders and instructions.
• Carry out deliveries for a Quick Service Restaurant (QSR).
• Load and unload orders onto the motorcycle.
• Safely transport orders to designated locations within the specified time frame.
• Follow traffic laws and safety regulations while riding the motorcycle.
• Ensure guest orders are delivered intact and in good condition.
• Communicate with the supervisor or clients regarding delivery status or issues.
• Maintain the motorcycle in good working condition and report any maintenance needs.
• Adhere to company policies and procedures for delivery operations.
• Provide excellent customer service to clients and recipients.

Qualifications and Requirements

• Candidates should possess minimum of an SSCE qualification with 3+ years proven experience as a Dispatch Rider for QSR or Hospitality.
• Valid motorcycle license.
• Good knowledge of all routes and traffic signs in Lagos.
• Ability to navigate using GPS or maps (Google Maps).
• Physical fitness and stamina for long rides.
• Strong attention to detail and accuracy.
• Excellent time management and organizational skills.
• Customer service-oriented attitude.
• Ability to work independently and follow instructions.
• Professionalism and reliability.