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  • Posted: Feb 22, 2023
    Deadline: Not specified
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    When CHAI was founded, many viewed this goal as unreasonable because health systems in poor countries were too weak and prices of relevant drugs and diagnostic tests were too high.CHAI played a leadership role, working alongside governments and other partners, to lower the costs of treatment and help build the in-country systems necessary to provide lifesavi...
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    Director, Diversity, Equity and Inclusion (DEI)

    Overview of the DEI Director Role

    • As a part of CHAI’s organizational commitment to advancing our DEI work, and as the next step forward in our journey, CHAI is hiring its first Diversity, Equity and Inclusion (DEI) Director.
    • Reporting into CHAI’s CEO, this leadership position has both strategic organizational influence and responsibility for the hands-on implementation of new DEI initiatives.
    • The Director will lead the development of a vision and strategic plan that champions the importance of advancing CHAI’s values around diversity, equity and inclusion into action, both internally and in our programmatic work.

    DEI Strategy:

    • In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.
    • In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.
    • Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.
    • Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation
    • Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.
    • Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests
    • Manage the deliverables, timelines, and budgets related to internal DEI initiatives
    • Manage the creation and availability of shared DEI resources that are accessible across the organisation.
    • Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.
    • Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.


    • Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. 
    • Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.
    • Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.
    • Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.
    • Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion
    • Serve as an advisor to country and program teams seeking to pursue tailored DEI training.


    • Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding
    • Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factor

    Committee Work:

    • Serve as a member of the DEI Committee and provide strategic support to advance key priorities
    • Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.
    • Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)

    Policies, Process, and Procedures:

    • Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce
    • Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making
    • Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion


    • Bachelor's Degree plus 10 years work experience; or Advanced Degree plus 8 years work experience in Human Resources, Social Sciences, Business or a related discipline, with a focus on diversity, equity, and inclusion.
    • Deep knowledge of DEI principles, philosophies, practices, and methodologies, and demonstrable ability to use these to inform policy and facilitate trainings across a diverse global audience
    • A fundamental understanding of current DEI issues and challenges faced by organisations in the not-for-profit sector, with particular focus on organisations with operations in sub-Saharan Africa, Southeast Asia Pacific, and Latin America and the Caribbean.
    • Knowledge and experience in cultural competency skills development and implementing equity, diversity and inclusion programs, trainings and educational tools.
    • Experience advancing an organizational culture into one of inclusivity, equity, and diversity in a global environment
    • An understanding of the cultural, and historical contexts in one or more of the regions in which CHAI’s programs operate
    • Self-motivated and capable of working independently as well as with a team of collaborators
    • Ability to multi-task and work in a fast-paced, limited structured environment
    • Excellent interpersonal skills; strength in developing and maintaining relationships at multiple levels.
    • Experience working in a multinational, multilingual, and multi cultural work environment with virtual teams.
    • Respect for, knowledge of, and skills to engage with people from different cultures and backgrounds.
    • Strong written and oral communication skills
    • Knowledge of international and local labor laws and as it relates to DEI
    • Fluency in written and oral English


    • Fluency in an additional language used in our regions of operation.
    • Prior experience living and working in a country in sub-Saharan Africa, Southeast Asia Pacific and Latin America and the Caribbean.
    • Familiar with the public health landscape and the narratives on power dynamics in the development space.
    • Experience working in a global and/or decentralised environment

    Method of Application

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