Medical Administrative Assistant at Zinance Limited

Job Description

• We are looking for a Medical administrative assistant to organize our medical facility’s functions. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.

Responsibilities

• Interview patients for case histories prior to appointments
• Update and maintain patients’ health records
• Assist patients with initial paperwork
• Schedule and coordinate appointments
• Process insurance claims in compliance with law requirements
• Use medical software to support all transactions
• Manage receivable and payable accounts and maintain financial records
• Answer patients’ queries and ensure quality customer service
• Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
• Ensure compliance with procedures
• Keep up-to-date with changes in medical and insurance legislation

Requirements and skills

• Hands on experience with medical software and MS Office
• Knowledge of healthcare operations
• Familiarity with medical and insurance legislation
• Excellent organizational and multitasking skills
• Customer-oriented communication skills.