Customer Relationship / Front Desk Officer at AMS Finance & Management

Role Summary

• First point of contact; deliver excellent client service, manage front- desk operations and basic transactions while ensuring KYC/AML compliance.

Key Responsibilities

• Greet clients, manage reception, calls and appointment scheduling.
• Process basic cash and account transactions; reconcile daily.
• Support client onboarding and verify documentation.
• Update CRM and maintain accurate client records.
• Refer sales opportunities to Relationship Managers; handle complaints/escalations.

Requirements

• Diploma / Bachelor’s in Business / Finance or related fields
• 1–3 years in front office / teller role (financial services preferred).
• Strong communication, numeracy, attention to detail and integrity.
• Familiarity with core banking systems, CRM and MS Office.

What we offer

• Competitive salary; N150,000 / Month net pay
• Staff benefits
• Training
• Career progression.