Country Director at Chipper Cash

Job Description

• The Country Director will serve as the primary lead role for Chipper Cash in Nigeria.The Country Director will work closely with the senior leadership team.  
• She / he will drive the country's business strategy alongside cross functional teams including Legal & Compliance, Operations, Marketing, and Product. 
• The goal is to promote and expand the company’s commercial activity in Nigeria that will generate revenues, drive customer growth and promote customer retention.

What You Will Be Doing

• Work with the senior leadership team to define and execute on country strategy to ensure Chipper meets its goals of delivering on product, market, and customer growth. 
• Create and execute on country operational and commercial growth strategy including building the required infrastructure needed to support the company’s growth
• Build partnerships that will unlock and accelerate Chipper's product and liquidity availability and grow revenues.
• Build new business relationships and expand the value proposition for the customer and expand collection and distribution network
• Support senior leadership  team with new market and partnerships opportunities, including developing and signing new relationships with banking , payment and liquidity partners.
• Provide local market intelligence in areas such as user-behavior, target segments and competitive intelligence to have a holistic market picture and support product-market-fit efforts
• Identify, develop and maintain strategic relationships with business and governmental organizations (including the central bank), to improve business operations and continuity.
• Work with legal, risk and compliance team to ensure Chipper Cash in Nigeria  is in compliance with local laws, legislation, and regulations relating to Chipper’s operations
• Ensure the product(s) brought to market are aligned to the business objectives and contribute to increasing market share, community engagement, customer retention, and product & customer profitability
• Monitor performance of commercial activities using key metrics and prepare reports for senior management
• Delivers financial objectives including revenue, payment volume and market penetration objectives
• Responsible for achieving or exceeding customer satisfaction net promoter scores
• Support the people’s team in identifying key talent and implementing staffing requirements for efficient operations, maintaining a strong culture and work climate that attracts and retains talent , and drives Chipper mission in Nigeria
• Represent the company and increase awareness by being the spokesperson and liaison with local media and other key stakeholders
• Serve as the face of the company and actively participate in external events, both increasing visibility, credibility and brand in the  Nigerian market

What You Should Have

• You have 7-10+ years of experience or prior experience performing business development with fintech, banking, crypto or DeFi companies
• Knowledge of the Nigerian payments ecosystem and regulatory requirement
• P&L responsibility
• Ability to work within and lead a cross functional team within a matrixed environment
• Team oriented ,collaborative  and flexible
• Strategic thinking and thought leadership
• Result oriented with a hands-on approach
• Creative  and resourceful in overcoming challenges
• Understanding of financial performance of the product portfolios
• Requires general business skills , financial management , planning skills and long term vision.
• Excellent leadership skills.

Chipper Cash <3’s Chipper Team Members

• At Chipper Cash we prioritize people. We offer competitive salary and benefits including generous PTO that you’ll actually be encouraged to take, equity in the company, outstanding health and wellness benefits, generous parental leave, retirement matching, a welcoming and inclusive culture that embraces the open-minded traveler with a love for humanity and all our differences, and much more.