Job Vacancies at Chipper Cash

Job Description

• The Country Director will serve as the primary lead role for Chipper Cash in Nigeria.The Country Director will work closely with the senior leadership team.  
• She / he will drive the country's business strategy alongside cross functional teams including Legal & Compliance, Operations, Marketing, and Product. 
• The goal is to promote and expand the company’s commercial activity in Nigeria that will generate revenues, drive customer growth and promote customer retention.

What You Will Be Doing

• Work with the senior leadership team to define and execute on country strategy to ensure Chipper meets its goals of delivering on product, market, and customer growth. 
• Create and execute on country operational and commercial growth strategy including building the required infrastructure needed to support the company’s growth
• Build partnerships that will unlock and accelerate Chipper's product and liquidity availability and grow revenues.
• Build new business relationships and expand the value proposition for the customer and expand collection and distribution network
• Support senior leadership  team with new market and partnerships opportunities, including developing and signing new relationships with banking , payment and liquidity partners.
• Provide local market intelligence in areas such as user-behavior, target segments and competitive intelligence to have a holistic market picture and support product-market-fit efforts
• Identify, develop and maintain strategic relationships with business and governmental organizations (including the central bank), to improve business operations and continuity.
• Work with legal, risk and compliance team to ensure Chipper Cash in Nigeria  is in compliance with local laws, legislation, and regulations relating to Chipper’s operations
• Ensure the product(s) brought to market are aligned to the business objectives and contribute to increasing market share, community engagement, customer retention, and product & customer profitability
• Monitor performance of commercial activities using key metrics and prepare reports for senior management
• Delivers financial objectives including revenue, payment volume and market penetration objectives
• Responsible for achieving or exceeding customer satisfaction net promoter scores
• Support the people’s team in identifying key talent and implementing staffing requirements for efficient operations, maintaining a strong culture and work climate that attracts and retains talent , and drives Chipper mission in Nigeria
• Represent the company and increase awareness by being the spokesperson and liaison with local media and other key stakeholders
• Serve as the face of the company and actively participate in external events, both increasing visibility, credibility and brand in the  Nigerian market

What You Should Have

• You have 7-10+ years of experience or prior experience performing business development with fintech, banking, crypto or DeFi companies
• Knowledge of the Nigerian payments ecosystem and regulatory requirement
• P&L responsibility
• Ability to work within and lead a cross functional team within a matrixed environment
• Team oriented ,collaborative  and flexible
• Strategic thinking and thought leadership
• Result oriented with a hands-on approach
• Creative  and resourceful in overcoming challenges
• Understanding of financial performance of the product portfolios
• Requires general business skills , financial management , planning skills and long term vision.
• Excellent leadership skills.

Chipper Cash <3’s Chipper Team Members

• At Chipper Cash we prioritize people. We offer competitive salary and benefits including generous PTO that you’ll actually be encouraged to take, equity in the company, outstanding health and wellness benefits, generous parental leave, retirement matching, a welcoming and inclusive culture that embraces the open-minded traveler with a love for humanity and all our differences, and much more.

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Job Description

• This position supports the Legal, Risk and Compliance Function, reporting to the CCO.
• The Global Head of Governance & Risk & Compliance (Global HeadGRC) role is to lead in terms of assessing and overseeing all compliance issues across the organisation this includes providing objective risk assessments of the company's compliance with regulatory, organisational and commercial requirements across multiple jurisdictions including Africa; North America and Europe. 
• The Global Head GRC will form a new function within the Chipper, directing the development and implementation of policies, procedures, frameworks and controls to ensure the organisations practices remain observant to all pertinent local laws and industry standards. 

What You Will Be Doing

• Determine and maintain an inventory of all regulatory, commercial and organisational compliance requirements.
• Work with our business owners and stakeholders to align policy and standards to the wider business objectives – enabling the business in a pragmatic way.
• Facilitate the creation and modification of all Risk, Governance and compliance and standards and frameworks.
• Create, implement and maintain a training and awareness program that educates the end-user community on relevant compliance requirements, risks and certifies their adherence to the relevant compliance controls across multiple cultures.
• Create a Chipper compliance risk assessment framework and periodically assess regulatory, commercial and organizational, inherent and residual compliance risks.
• Regulatory reporting in all jurisdictions, including for our banking partners.
• Identify associated compliance control gaps and oversee the documentation, implementation and testing of the compliance control portfolio.
• Develop and direct compliance control monitoring programs to ensure IT compliance - related risks are managed to the appropriate level of acceptable residual risk.
• Implement and maintain a compliance issue management tracking and resolution process that will address known issues, according to severity and potential impact to the organisation.
• Report the levels of risk and control effectiveness to key stakeholders such as Information Security, IT, business unit management, senior management, board of directors, legal management, regulators, internal/external auditors, etc.
• Coordinate audit-related tasks such as ensuring the readiness of organisations for audit testing and facilitating the timely resolution of any audit findings 
• Provide advice and insight on compliance requirements to non-Compliance Managers such as the general counsel, chief compliance officer (CCO), chief risk officer (CRO), etc.

Regulatory Compliance Activities:

• Work with risk & compliance representatives to identify all related compliance requirements (i.e. privacy, data integrity, etc.) associated with the laws and regulations within all relevant jurisdictions.
• Ensure all related compliance policies and standards are updated, based on any relevant regulatory changes or new laws.
• Create a regulatory change management process that identifies and coordinates the modification of related techno functions, business processes and/or compliance controls.
• Values

We have four company core values, and they drive the way we work across teams and across the globe. These are:

• Lead with Empathy: We are all human. Empathy shines through in how we treat each other and our customers. When something doesn’t go as planned, we look for opportunities to learn and grow together.
• Be an Owner: This is your company too. We take initiative to make things better. We take action when something looks out of place.
• Communicate to Develop Trust: Effective, transparent communication is the foundation for building trust. We communicate early and communicate often. We share mistakes and lessons to make us more unified and stronger.
• Be Bold: We are bold because we push the limits of what we think is possible and we show up every day to chip away, in any way possible, at these impossibly hard problems.

What You Should Have 

• Proven experience developing and submitting compliance reports to governing bodies, legal entities and/or external authorities
• Experience in planning, organising and developing policies, standards, procedures and practices
• Experience conducting risk assessments, including 3rd party assessments and assurance
• Exceptional leadership and relationship management experience to build and manage a talented team working across investigations, financial crime and or related  control area
• Ability to translate understanding of the organisation's goals and objectives into pragmatic compliance requirements
• Ability to motivate in a team-oriented, collaborative environment
• Able to influence, persuade and collaborate with senior business leaders and external parties to ensure solid outcomes.

Chipper Cash <3’s Chipper Team Members

• At Chipper Cash we prioritize people. Benefits/perks listed here may vary depending on the nature of your employment with Chipper Cash and the country where you work.
• We offer competitive salaries and benefits. US-based employees gain access to healthcare benefits, a 401(k) plan and company match, unlimited PTO that you’ll actually be encouraged to take, equity in the company, outstanding health and wellness benefits such as our new Chipper Care Policy, generous parental leave, and a welcoming and inclusive culture that embraces the open-minded traveler with a love for humanity and all our differences, and much more.