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About The Role

• As the Impact Manager: Reporting, Data and Analytics you will be responsible for designing and implementing the technology solution for the programmatic MEL framework. That is potentially adapting existing solutions like Salesforce and Google sheets, or creating/identifying new technology solutions, to ensure that the MEL framework has a functioning and efficient technology platform, routine reporting on key data points. We expect the role to focus on continual identification of system and data management and reporting improvements. We expect candidates to be highly technically efficient with data and software solutions with growing skills in the use of AI.
• You will work closely with the Impact Manager: Monitoring, Evaluation and learning. The Impact Manager: Monitoring, Evaluation and Learning will focus on MEL framework design and implementation and adaptive learning.
• Additionally, you will work closely with other Impact & Insight staff based in the UK and in East and West Africa.
• The postholder is expected to travel occasionally within the region.

Accountabilities Include
MEL framework design and implementation

• Support the implementation of the programmatic MEL framework (including MEL plan, data collection plan, data management plan, quality assurance protocols, results framework) through providing a functioning technology solution to support data collection, management and reporting
• Work collaboratively with the Impact Manager: Monitoring, Evaluation and Learning to co-develop quarterly reporting processes and reports on key metrics and KPIs (including financial KPIs for companies), for sharing with a range of stakeholders (This role to focus on the technology platform e.g. Power BI or Airtable and develop dashboards)
• Carry out data analysis to derive insights in collaboration with the Impact Manager: MEL
• Develop infographics using data visualisation software and tools
• Close collaboration with Finance to quality assure and integrate finance data with impact data - including reporting on Impact Linked Finance initiatives

Programme data management

• Ensure that data is collected and managed in line with best practices
• Liaise with Compliance and Legal team to ensure we are following best practices on data consent, use, management, retention, reporting, protection and security approaches.
• Integrate data, from a range of data sources, to produce reports (through Power BI or similar)
• Be the point person for all impact data requests

Knowledge Management and Learning

• Set up an internal Knowledge Management system for the programme and co-develop the programme knowledge management system.
• Work closely with Programme Insights team to ensure lessons are captured and knowledge management processes are followed.
• Work closely with the Programme Insights team to ensure qualitative data is managed in line with best practices.
• Actively support any programmatic evaluations that are required by donors by ensuring all data needs are met

Capacity building - team and partners

• Capacity building team members to use technology for MEL implementation
• Capacity building partners (organisations) to engage with technology for reporting.
• Development of training materials and training sessions to upskill staff and partners with a range of skills in this space
• Support lower capacity organisations to develop their own internal reporting systems in line with programmatic needs
• Site visits to monitor partner data management and reporting systems
• Quarterly reporting on data quality from partners

Skills And Qualifications

• At least 8 years of professional experience, including at least 3 years of experience in developing and managing data systems, MEL databases, and reporting tools
• Strong hands-on experience in Monitoring, Evaluation and Learning (MEL) for complex, multi-country programmes
• Demonstrated ability to strengthen the use of data for decision-making across different organisational levels
• Strong skills in data analysis and data visualisation
• Experience setting up routine reporting systems (actuals vs targets) for quarterly and annual reporting
• Experience using technology to support MEL in field and country contexts, including mobile data collection
• Experience working with compliance teams on data governance and best practices
• Experience building or using Salesforce-based data management and reporting systems
• Interest or experience in AI solutions or AI agents for MEL
• Experience in Impact Linked Finance / Value for Money / SROI / Cost–Benefit analysis
• Project management qualification
• Experience working in multi-country, matrix-managed environments
• Experience in gender and youth programmes or working with private sector partners
• Familiarity with Power BI, Airtable, Salesforce or similar tools

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About The Grow Pillar Lead Role

• The Grow Pillar Lead will provide end-to-end leadership for the Grow Pillar within Green RISE Africa, with full responsibility for pillar strategy, implementation, performance, reporting and learning.
• The Grow Pillar works through Entrepreneurial Support Organizations (ESOs) that receive grant funding to co-design and implement interventions aimed at strengthening entrepreneurial ecosystems and enabling enterprise growth. Reporting to the Program Lead, the Grow Pillar Lead will lead delivery across multiple countries, manage ESO partnerships, oversee grant-funded activities, timely reporting and ensure that learning and evidence continuously inform program adaptation.
• This role sits at the intersection of program leadership, partner accountability, and learning, and requires a leader who combines strong Monitoring, Evaluation, and Learning (MEL) expertise with the ability to manage complexity, lead partners, and deliver results in a donor-funded environment.

Key Responsibilities
Pillar Leadership & Strategy

• Lead the overall strategy, delivery approach, and evolution of the Grow Pillar in alignment with Green RISE Africa objectives.
• Translate pillar goals into clear workplans, milestones, performance indicators, and learning questions.
• Own Grow Pillar outcomes, risks, and learning, escalating key issues to the Program Lead as needed.
• Continuously refine the Grow Pillar approach based on evidence, learning, and contextual realities.

Entrepreneurial Support Organization (ESO) Management

• Lead the selection, co-creation, onboarding, and ongoing management of Entrepreneurial Support Organizations (ESOs) receiving sub-awards under the Grow Pillar.
• Set clear expectations and performance standards for ESOs and hold partners accountable for delivery, results, and grant conditions.
• Provide strategic and operational support to ESOs to strengthen implementation quality.
• Ensure quality assurance across all ESO workplans and deliverables
• Lead quarterly performance reviews and adaptive management cycles
• Manage underperformance, support course correction, and make recommendations on continuation or adjustment of partnerships.

Monitoring, Evaluation & Learning (MEL)

• Lead the design and implementation of the Grow Pillar’s MEL framework, ensuring alignment with overall program learning goals and donor requirements.
• Ensure MEL systems capture performance, learning, and ecosystem-level outcomes, not just outputs.
• Use data and insights to drive adaptive management decisions within the Grow Pillar.
• Synthesize learning into clear insights and recommendations for internal leadership and donor engagement.

Program Delivery, Grants & Operations

• Oversee day-to-day delivery of Grow Pillar activities across multiple countries.
• Coordinate closely with internal teams (finance, legal, safeguarding, impact and insights and partnerships) to ensure compliant and effective delivery.
• Ensure grant management, reporting, and documentation requirements are met across all Grow Pillar partnerships.
• Identify, manage, and mitigate operational, fiduciary, and delivery risks within the pillar.

Ecosystem & Systems Leadership

• Apply a systems lens to understand how ESOs, entrepreneurs, markets, capital providers, and enabling actors interact.
• Support ESOs to strengthen ecosystem linkages and address systemic constraints.
• Identify cross-cutting patterns, leverage points, and insights that inform broader program strategy.

Stakeholder & Donor Engagement

• Represent the Grow Pillar in internal coordination forums and external engagements, as required.
• Contribute to internal and donor reporting, reviews, and learning conversations, particularly with the Mastercard Foundation.
• Communicate Grow Pillar progress, challenges, and learning clearly and credibly to senior internal and external stakeholders.

Required Skills & Qualifications

• Minimum of 8 years of experience leading complex programs in development, social impact, entrepreneurship, MSME development, or economic development.
• Strong expertise in Program management (i.e. work plans, budget management etc.), and Monitoring, Evaluation, and Learning (MEL) for multi-partner, multi-country programs.
• Demonstrated experience managing grantees, intermediaries, or Entrepreneurial Support Organizations, including familiarity with grant-making, sub-awards, or intermediary delivery models.
• Direct experience working with or within Entrepreneurial Support Organizations and/or Non-Governmental Organisations that deliver work accessibility programs to nano/micro-entrepreneurs.
• Proven ability to lead programs through ambiguity and adapt strategy based on evidence and learning.
• Strong understanding of donor-funded program environments, including compliance, safeguards, and reporting.
• Excellent leadership, communication, and stakeholder management skills.
• Prior regional, in-country experience working in East or West Africa.
• Comfort working across multiple geographies and institutional context
• Permanent work authorization for either Kenya or Nigeria