Job Offers at Stanbic IBTC

Stanbic IBTC is positioned to continue to build capacity and create a sustainable talent pipeline within the organization. The organization is running a recruitment exercise for Relationship Managers to manage its existing portfolio of clients, while onboarding new clients/businesses. The key responsibilities listed below, show the required knowledge for sales and relationship management roles. Please send in your application if you have any knowledge of or interests in managing relationships and if you meet all the criteria required for this role.

Qualifications

• First degree in any field.
• Minimum of 3 - 6 years’ experience
• Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
• Experience within the financial industry with experience in managing small businesses.

Behavioural Competencies

• Generating Ideas
• Developing Strategies
• Interpreting Data
• Convincing People
• Team Working

Technical Competencies

• Customer Understanding
• Product Knowledge
• Application and Submission Verification
• Account opening and maintenance
• Product Related Systems

go to method of application »

To lead and manage the end-to-end lifecycle of Enterprise Transformational Programs—including Salesforce, RPA, Artificial Intelligence, and Document Management Systems (DMS). The role ensures these technologies are strategically aligned to business goals through expert application of Business Analysis, Agile Product Management, and Change Management to drive operational efficiency across all Stanbic IBTC Insurance and Asset Management entities.

Type of Qualification: BSc/ B.Tech/ B.Eng (Second Class Upper)

Certifications Required: 

• Ranger/Administrator/Business Analyst Certification
• Robotic Process Automation (RPA) Trainings & Certifications
• Business Analysis Trainings & Certifications
• Project Management and/or Product Management Trainings & Certifications
• Lean Six Sigma (Green /Black Belt) Trainings & Certifications
• AI/Machine Learning Foundations or Cloud Certifications (Azure/AWS) (will be an advantage)

Experience Required

3-5 year's experience in:

• Business analysis and Project management is required.
• Managing projects that drive process improvements and software solutions. This includes expertise in leading initiatives related to - Salesforce platform implementations, UiPath-based Robotic Process Automation (RPA) deployments, Development of custom Core and CRM systems, Document Management System, etc.
• Managing engagements with Cross-functional teams and stakeholders at various levels during the implementation of robust business solutions.
• Management of complex operations, ideally within the financial service sector.
• A basic understanding in applying Continuous Improvement methodologies is required

go to method of application »

The Enterprise architect will be responsible for linking the business mission, strategy, and processes of the bank to the Information Technology strategy; documents and monitors this using multiple architectural models, views and methods that show how the bank’s current and future needs will be met in an efficient, sustainable, agile, and adaptable manner.

Type of Qualification: Bachelor's Degree
Field of Study: Information Technology or Computer Sciences
Type of Qualification:  Project Management

Experience Required

• Hand-ons Experience (5 – 7 years) in Software Development, Application Support, IT Infrastructure or any other technical IT roles.
• Previous experience as a Solution Architect, Technical Lead, or Business Analyst is highly preferred.
• Domain Expertise in data management, cloud infrastructure, security or networking.
• Understanding of business strategy, IT Governance, and organizational structures to align IT with business goals.
• Knowledge of Enterprise Architecture frameworks such as TOGAF or ITIL.
• Experience with UML, BPMN, or ArchiMate to map business capabilities.
• Strong communication, leadership, and stakeholder management skills, often working with C-suite executives

Behavioural Competencies:

• Developing Strategies
• Providing Insights
• Documenting Facts
• Examining Information
• Articulating Information
• Team Working

Technical Competencies:

• IT Architecture
• Business Process Improvement
• Internal and External IT Environment
• Diagramming and Modelling
• Emerging technology monitoring

go to method of application »

• Research, analyse and understand individual clients in terms of business model, strategic levers, business drivers and financial metrics.
• Contribute towards coordinating the client service team (CST) meetings by preparing the logistics, agenda and content management.
• Work closely with team members to compile and review individual client information into reports, documents and dashboards on client engagement levels, sales activity, business pipeline and value proposition profitability to provide input into the CSTs opportunity identification, budget planning and performance forecasting.
• Collate relevant information and data for the purpose of tracking performance metrics that inform client, sector and market trends to support the origination of clients and sustainable solutions.
• Build client centric, sustainable relationships with counterparts at the client, to enable the delivery of relevant SBG value propositions/ solutions that contribute towards the clients growth and grow share of wallet.
• Prepare materials to drive a successful engagement (e.g. pitch books, RFPs, client presentations, case studies).
• Organise and attend client visits in support of the CC and broader CST, maintain ongoing client dialogue and support solutioning and cross selling.
• Co-ordinate internal stakeholder sessions, prepare and present client information and follow up on actions arising to drive integration and client centricity in delivering against existing and new opportunities.
• Liaise with internal functions (e.g. Product lines, Operations, Credit Risk) to support the day-to-day client relationship management and resolution of client escalations.
• Support the credit process and other relevant workflows between credit and coverage by assisting with credit applications, support NBAC (New Business Approval Committee), excess management escalations, and compliance related issues to support client risk strategy.
• Track and monitor client financial performance, including information undertakings and covenant compliance and escalate where required.
• Adhere to applicable CIB policies, systems, processes and procedures to ensure the compliance and fulfilment of all relevant risk, regulatory and business control requirements.
• Contribute towards realising the Coverage and CIB desired culture by modelling and displaying appropriate behaviours, collaborating across the business and promoting teamwork.

Qualifications

• First degree in Business or any relevant discipline

Experience Required

• Demonstrate a basic understanding of the CIB Client Coverage capability and operating environment.
• Basic understanding of credit and risk. 
• Exposure to and limited experience in portfolio management. 
• Demonstrated experience working in cross functional teams to deliver comprehensive client experience. 
• A track record conducting research and analytics, supported by strong computer proficiency skills.

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Developing Expertise
• Embracing Change
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Producing Output
• Pursuing Goals
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Client Servicing
• Data Analysis
• Data Management (Administration)
• International Market Knowledge
• Local Market Knowledge
• Project Reporting
• Root Cause Analysis