Consultant, Specialized Services - Talent Aquisition at MasterCard

THE OPPORTUNITY  

Reporting to the Acting Head, Specialized Services, the Consultant, Specialized Services (Talent Acquisition) will oversee sourcing, selection, and onboarding of new employees into the Foundation. You will manage the talent acquisition function, including full-cycle recruitment activities, effective onboarding of new staff, upholding service level agreements with stakeholders, and timely implementation of talent acquisition initiatives. This role requires intellectual curiosity to understand complex organizational roles.

WAYS YOU CAN CONTRIBUTE 

• Oversee the recruitment and selection process for several operational and programmatic areas of the Foundation that span multiple African geographies.
• Manage a team of talent acquisition professionals in the regions.
• Maintain an accurate headcount evolution record.
• Develop and implement innovative sourcing strategies.
• Develop and implement valid innovative selection methods for the different job families in the Foundation.
• Lead the Foundation’s onboarding, including reviewing and implementing a robust onboarding program and associated processes.
• Continually evolve the onboarding program to meet the Foundation’s growing needs.
• Develop effective talent acquisition policies.
• Develop a candidate pipeline for all key positions.
• Further leverage effective, modern, and interactive talent acquisition systems.
• Play a key role in partnering across the business to advise and execute best practices for acquiring talent, including screening, behavioural interviewing, negotiations, and compensation to meet timely recruitment milestones.
• Work closely with other departments to proactively identify upcoming vacancies and develop recruitment strategies to build talent pipelines.
• Provide excellent communication with hiring managers, colleagues, and other relevant stakeholders throughout the recruitment and selection process.
• Engage and collaborate with select agency partners and ensure successful performance; negotiate terms and Master Service Agreement (MSA).
• Develop and create reporting based on key metrics to measure against hiring goals and milestones.

WHO YOU ARE 

• Bachelor’s degree or diploma and/or a postgraduate Business or Human Resources certificate.
• Minimum 8-10 years of experience in full-cycle recruitment, with both agency and corporate experience preferred.
• Minimum of 3-5 years of leadership experience, building and managing diverse teams.
• Knowledge of recruitment legislation and selection practices across Africa.
• Proven success in direct sourcing talent for niche roles in domestic and international markets.
• Experience in designing or exposure to best-in-class onboarding programs.
• Understanding of adult education principles, either through education or experience.
• Strong ability to build and maintain positive relationships.
• Highly self-motivated and directed with the ability to establish credibility and trust.
• Ability to maintain confidentiality.
• Strong organizational skills with a keen attention to detail.
• Team-oriented and collaborative, with flexibility to adapt to changing priorities.
• Excellent verbal, written, and presentation skills, capable of articulating information across cultures.
• French language and/or local language skills are an asset.
• Possess professional maturity, cultural sensitivity, and impeccable integrity in line with the Foundation’s values.
• Demonstrate a commitment to Mastercard Foundation’s values and vision.