Commercial Sales Executive at Phillips Consulting

Responsibilities

• Support the organisation's business units and network offices.
• Ensure that key account activities for customers are aligned with the agreed KPIs (reports sent on time and to quality by Operations).
• Deliver the country budget by maintaining a healthy business pipeline, good contractual performance and proactive thinking.
• Win, retain and develop strategic customers.
• Plan and manage accounts.
• Gather customers and market information to update business units on product and current trends.
• Manage relationship with key customers as customer point of contact at country level.
• Create and execute trade lane and sector focus commercial strategies for the company based on the USPs (Unique Selling Propositions) and core competencies of the organization.
• Explore opportunities with existing customers for Upsell to increase the company share of wallet with customer and Cross sell to increase engagement with customers.
• Ensure all the business units work in a synchronised way rather than in isolation to ensure seamless service delivery to customers when more than one BU is involved on a project.
• Drive joint customer meetings with Strategic customers to ensure the company moves from a transactional level provider to a strategic level provider to the customer.
• Ensure that all overseas and local RFI / RFP/ RFQ are sent on time by Pricing & Invoicing, and that Pricing & Invoicing gets the required support from respective BUs to put the pricing together.
• Customer implementation to ensure proper operational handover and implementation to meet customer’s expectations (SLA’s & SOPs).
• Ensure recovery of profit share from origin stations on shipments.
• Coordinate with the Business Development team & Operations on customer enquiries, business reviews & account planning.
• Work collaboratively with network partners other overseas offices and actively engage in sales lead generation process (incoming and outgoing) for business growth.
• Support Finance in control of credit and collections.
• Ensure recovery of profit share from origin stations on shipments.

Qualifications

• B.Sc / HND in any field
• Professional qualification is an added advantage.
• 4-6 years experience.

Salary

• N200,000k - N250,000 monthly Net.
• Inclusive: 13th Month, Leave Allowance, Pension, HMO.