Clinical Supervisor at Grassroots Lifesaving Outreach (LESGO)

Locations: Lamurde and Yola South - Adamawa

Job Summary

• This position will be responsible for the Coordination of health services through the provision of clinical services in facilities and in the field (Mobile Services).
• The Clinical Supervisor directs and manages an effective clinical service delivery team using applicable principles of Social Work and/or Counseling which include - patient psychosocial assessment, group and individual psychotherapy, family intervention, patient/family education and treatment planning.
• Setting goals for performance and deadlines in ways that comply with project goal. Organizing workflow and ensuring field staff understand their duties or delegated tasks. Monitoring field staff and facility focal persons productivity and providing constructive feedback and coaching. He/She reports to LGA Team Lead.

Main Duties & Responsibilities

• Shall report to the LGA Team Lead
• Supervise health workers and volunteers (Nurses, CHEWs and CHVs)
• Mobilize and coordinate facility and field health volunteers during service delivery at facility level and mobile outreaches
• Develop and implement community outreach plans to increase awareness in target communities or locations
• Maintain and Keep accurate records of activities, and meetings and submit same to Team lead on weekly or as may be required
• Undertake/lead advocacy and build good relationships with the community
• Coordinate and ensure seamless referral services to appropriate quarters or service locations
• Identify and report challenges and successes to the project management team
• Provide mentorship, guide and training to health volunteers
• Ensure compliance with project guidelines and standards
• Supervise drugs stock management in mobile medical teams and facilities.
• Act as focal point for liaison with community leaders and representatives in facilities
• Share regular, timely updates to Team Lead.
• Monitor the drugs consumption by establishing/maintaining mechanisms of consumption record and inform the Team Lead in case of any unusual usage, or stock shortages
• Identify and rectify gaps or weaknesses in medical activities by using monitoring and supervision tools
• Ensure rapid communication of suspect communicable disease
• Supervises the team to ensure high quality service delivery in the community according to the current National guideline.
• Support monthly community-level review meetings

Management:

• Reporting and attending different meetings
• Operational Management of Clinic team.
• Manage supervise and activities of all field support staffs ensuring presence, accountability, reporting, data collection and submission.
• Updating team on any development from LESGO Office
• Report any issue relating to misconduct to Team Lead or HR team.
• Daily supervision of Nurses, CHEWs and CHVs
• Tracking activities of team members.
• Ensure time sheet, attendance are filled and signed daily and monthly
• Organize the weekly schedule of the Clinic team to ensure the smooth running of the activities
• Ensure that field staff respect their assigned tasks
• Provide strong leadership to ensure Clinic staff understand and work according to LESGO principles.
• Prepare weekly activities report to submit to the Team Lead

Position Requirements

• Minimum of Bachelor’s Degree in Public Health, Registered Nurse, Registered Midwife, Community Health or any other health-related field
• Qualification: Registered Nurse, Registered Midwife
• Experience: 4 - 5 years
• Proficient in the use of Microsoft Office tools (Word, Excel, PowerPoint)
• Excellent leadership and coordination spirit
• Fluent in English and local language (Hausa)
• Experience working with NGO
• At least 4-5 years of experience in coordinating, implementing and managing primary and secondary health program in the humanitarian context
• Ability to Travel as the need arise

Skills and Competency Required:

• Good relationship management/ advocacy skills
• Must possess good data analysis, report writing, interpretation, and presentation skills.
• Good written and verbal communication skills
• Leadership/mentoring skills, supervisory and good interpersonal skills
• Patient counseling.
• High level of integrity and adherence to professional ethics
• Proficiency at using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc.
• Ability to prioritize, plan and organize workflow to tight time frames
• Ability to multitask and work with minimal supervision
• Attention to detail and ability to follow up on tasks to completion
• Excellent interpersonal skills, a good listener that is easy to talk to.
• Any other duties that may be assigned from time by Team Lead.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout LESGO
• As applicable to the position, maintains a clear understanding of LESGO and donor compliance and ethics standards and adheres to those standards.
• Conducts work with the highest level of integrity.