Chief Security Officer at Universal Human Resource Consult

Job Summary

• Our client is seeking to hire a Chief Security Officer (CSO) who will beresponsible for the overall safety and security of guests, employees, and property within the apartment.
• The role involves designing, implementing, and overseeing security strategies, risk management policies, and emergency response plans to safeguard the organization against internal and external threats.
• The CSO will lead the security team to maintain a secure and welcoming environment in line with the highest standards of the hospitality industry.

Key Responsibilities

• Develop and implement comprehensive security policies, procedures, and protocols tailored to the hospitality environment.
• Conduct regular risk assessments and security audits to identify vulnerabilities and recommend improvements.
• Oversee the integration of security technologies (CCTV, access control systems, fire alarms, etc.).
• Ensure compliance with local laws, regulatory requirements, and industry standards for hotel security.
• Lead, train, and supervise the security team to deliver efficient and professional security services.
• Monitor daily security operations to ensure the safety of guests, staff, and assets.
• Establish and maintain incident reporting, investigation, and documentation procedures.
• Collaborate with department heads (Housekeeping, Front Office, etc.) to ensure smooth coordination of safety protocols.
• Develop and implement crisis management and emergency response plans (fire, medical emergencies etc.).
• Conduct regular emergency drills and staff training.
• Serve as the primary contact for law enforcement, regulatory bodies, and emergency responders.
• Ensure guest privacy and safety while maintaining a hospitable and discreet security presence.
• Implement theft prevention and loss control measures.
• Safeguard the hotel’s intellectual property, digital systems, and confidential information.

Requirements and Qualifications

• Bachelor’s Degree in Security Management, Criminology, Law Enforcement, or a related field.
• Minimum of 5 years of progressive security management experience, with at least 2 years in a leadership role, preferably in the hospitality or corporate sectors.
• Advanced military/security training is an added advantage.
• Must be an Ex-Military, Navy, or Air Force Officer.
• Professional certifications such as CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent are preferred.
• Proven experience in crisis management, risk assessment, and liaison with security agencies.
• Strong knowledge of security technologies, access control systems, and surveillance equipment.