Case Management Coordinator at Search For Common Ground’s International

Location: Maiduguri, Borno
Employment Type: Full TimReports to: Child Protection Project Manager
Direct Reports: Case Management Officers (Child Protection); CPIMS Officer

About the Project

• In the past decade, states in the North East region of Nigeria have faced frequent attacks by Boko Haram militants leading to widespread displacement, violations of national laws, international humanitarian and human rights laws, and a deepening humanitarian crisis.
• Children, who are the most vulnerable members of society, have suffered the worst impacts as pre-existing problems of access to social protection, education and healthcare increase, new threats emerge, and the systems to protect children fails.
• This project aims to ensure that children verified and separated from CJTF receive a comprehensive child protection package including counselling, psychosocial support and socio-economic reintegration and that their communities understand the importance of their separation and reintegration.
• Search will work closely with the children, their families and communities, and CJTF to address the psychosocial and economic needs of the children and to influence the attitudes of communities and CJTF so they understand the negative impact of associating with armed groups on children and prevent the CJTF from using children.
• By increasing the resilience of children associated with CJTF and increasing their employability, this project will facilitate lasting reintegration of these children and amplify positive narratives around their role in communities as productive civilian actors and agents for peace.

Position Summary

• To ensure coordinated assistance to the vulnerable children and proper documentation for satisfactorily processing the cases and for accountability purposes: Plans, Coordinates and supervises daily case management activities in various LGAs in Borno State, supervises the database officer and the case management team ensuring synchronization of physical files and the database; ensures the Child Safeguarding Policy is implemented and promoted within the organization and across the wider partnership network.

Roles and Responsibilities

• Ensure identification, registration of the cases of vulnerable children and processing of all the cases in the database accordingly 
• Ensure synchronization of the physical files and the CPIMS+ database
• Ensure open cases are followed up on monthly basis depending on the urgency and risk level as stipulated in the CPMS.
• Lead the internal case conferences and ensure representation of Search for Common Ground in external case conferences
• Conduct continuous capacity building of the case management team through mentorship, trainings and workshops
• Strengthen the capacity of the Community Based Child Protection committee (CBCPC) members and maintain a database of all cases identified and processed by the CBCPC.
• Conduct regular consultations with the psychosocial, education, enterprise, media and community mobilization staff to ensure that the cases identified within LGAs receive appropriate and timely support
• Work closely with Design, Monitoring , Evaluation and Learning (DMEL) coordinator to ensure that the CPIMS and DMEL databases are synchronised
• Ensure all internal and donor case management reports are submitted on time and work closely with the deputy project manager to draft monthly progress reports.
• Build strong collaborative relationships with the partner agencies that will enhance referral pathways
• Lead the coordination of child protection activities in Jere LGA and co-chair with ROHI, the CP LGA coordination meetings
• Represents Search in external coordination meetings case management technical working group and child protection sub cluster working group.

Education

• University Degree in Social Work, Psychology, Sociology or other related fields.

Required Experience:

• Minimum of 4 years’ experience in child protection case management 
• Experience working with CPIMS
• Excellent IT skills
• Minimum of 4 years management/ supervisory experience.
• Excellent training and facilitation skills.
• Experience working with Children Associated with Armed Groups.
• Experience working in emergency settings.
• Experience working in different communities in Borno State.
• Experience working with refugees, IDPs, host communities, and other vulnerable populations.

Other Requirements:

• Ability to partner and work collaboratively with staff and families, the ability to work as part of a team to support children and families
• Good understanding of Child Protection Minimum Standards and the Inter-Agency Guidelines for Case Management and Child Protection.
• Familiarity with referral pathways in and around Maiduguri
• Excellent analytical and writing skills
• Strong analytical and reporting skills.
• Knowledge of a local language (Hausa, Kanuri)