Business Development Manager at Victoria Waterfront Hotel & Resorts

Role Summary

• The Business Development Manager is responsible for driving long-term organizational growth by building strategic partnerships and uncovering new revenue streams.
• You will move beyond traditional "sales" to analyze market trends, negotiate high-value contracts, and position the brand as a leader in a competitive landscape.

Key Responsibilities
Strategic Market Expansion:

• Lead Generation: Identify and pursue new B2B opportunities, including corporate accounts, MICE (Meetings, Incentives, Conferences, Exhibitions), and luxury travel consortia.
• Competitor Analysis: Regularly audit the "comp set" to identify gaps in the market and adjust the property’s value proposition accordingly.
• Partnership Ecosystem: Develop and manage relationships with OTAs (Online Travel Agencies), local tourism boards, and lifestyle brands for cross-promotional opportunities.

Revenue & Pipeline Management:

• Contract Negotiation: Lead the bidding process for major corporate tenders and group bookings, ensuring favorable terms and sustainable margins.
• Revenue Collaboration: Work closely with the Revenue Management team to align business development efforts with seasonal pricing and occupancy targets.
• CRM Mastery: Maintain a robust pipeline within the CRM, providing accurate weekly forecasts on "on-the-books" business and future prospects.

Brand Positioning & Innovation:

• Product Development: Feedback market insights to the operations team to help create new guest packages (e.g., "workations," sustainable travel retreats, or wellness experiences).
• Networking & Representation: Act as the face of the brand at international trade shows (ITB, WTM), local business chambers, and industry networking events.