Billing Coordinator at Salve Consulting Limited

Job Summary

• We are looking for a solutions-driven billing professional who understands payer rules, claims submission, insurance verification, denial management, and credentialing in a behavioral health setting. The right candidate will help optimize revenue cycle outcomes, reduce denials, and ensure accuracy across all financial and billing-related processes.

Key Responsibilities

• Process and submit claims for mental health and medical services to insurance companies, Medicare, Medicaid, and private payers
• Track and manage outstanding claims, denials, and reimbursements
• Ensure compliance with HIPAA, CMS, and all federal/state billing regulations
• Conduct insurance eligibility and benefit verifications
• Perform timely follow-up on unpaid or underpaid claims and manage appeals
• Collaborate with clinicians and administrative staff to resolve billing discrepancies and documentation gaps
• Generate patient invoices and manage payment plans when necessary
• Maintain thorough documentation in billing and EHR systems (e.g., DrChrono, AdvancedMD, Athenahealth)
• Identify trends in billing issues and recommend solutions to improve processes
• Stay up to date with industry changes, payer requirements, and coding standards

Skills & Competencies

General Requirements

• Excellent Communication Skills (Verbal and Written)
• Excellent Excel Skills (Advanced Preferred)
• Strong Internet Connectivity (Mandatory)
• Personal device/laptop (Mandatory)
• Strong computer literacy

Role-Specific Skills

• Deep understanding of payer systems, mental health CPT codes, modifiers, and documentation requirements
• Expertise in denial management and claims resolution
• Proficient in EHR and practice management platforms (e.g., DrChrono, Athenahealth, or similar)
• Strong interpersonal skills and ability to communicate professionally with internal teams, patients, insurers, and service providers
• Highly organized and able to work independently or within a team
• Strong attention to detail and accuracy in financial transactions
• Ability to identify and resolve billing issues proactively
• Solutions-focused attitude with the ability to work under pressure

Qualifications

• Bachelor's degree in Accounting, IT, Communications, Social Work, Business Administration, Medical Billing & Claims Processing
• 3+ years of billing experience in a mental health, behavioral health, or healthcare setting (required)
• Certified Professional Biller (CPB) or Certified Medical Reimbursement Specialist (CMRS) —preferred
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, Sharepoint and OneDrive).
• Experience with Electronic Medical Records (EMR)
• Call Center and healthcare experience is a plus, but training will be provided

Additional Information

• Excellent growth opportunities
• Supportive, friendly, multinational/global team
• Great working environment
• Work with an organization that offers meaningful long-term career development