B2B Sales Support Executive at Beauty And Fragrance LTD

Job Description

• Are you detail-oriented, sales-savvy, and passionate about supporting growth in a fast-paced business environment?
• We are looking for a B2B Sales Support Staff to join our team and assist the Sales Manager in managing our wholesale and distributorship portfolio within a largely retail-focused organization.

About the Role

• As the B2B Sales Support Staff, you’ll work closely with the Sales Manager to provide operational and administrative support for all wholesale sales activities.
• You’ll assist in managing relationships with distributors and wholesalers, processing orders, following up on deliveries and receivables, preparing reports, and ensuring overall smooth coordination of our B2B sales operations.

Key Responsibilities

• Support the Sales Manager in executing wholesale and distributor-related sales activities.
• Process wholesale orders, track deliveries, and follow up on pending shipments or invoices.
• Prepare sales reports, performance trackers, and client account updates.
• Coordinate communication between the sales team, wholesale customers/distributors, and order fulfillment teams like the warehouse and logistics departments.
• Maintain and update records of customer accounts, pricing, inventory levels, and terms of trade.
• Assist in resolving customer queries or complaints with a proactive and professional approach.
• Liaise with warehouse, logistics, and finance teams to ensure order fulfilment and timely collections.
• Provide administrative support for the distributor onboarding and compliance documentation.

Requirements

• OND / HND / B.Sc. in Business Administration, Marketing, or a related field.
• 1-3 years of experience in sales operations, sales admin, or B2B support—preferably in a retail or FMCG environment.
• Strong communication and coordination skills.
• Proficiency in Microsoft Excel and basic sales reporting tools.
• Detail-oriented, organized, and capable of multitasking under pressure.
• A team player with a strong sense of accountability and ownership.