Assistant Event Coordinator at Lakowe Lakes Golf & Country Estate

Role Overview

• The Assistant Event Manager supports the planning, coordination, and execution of events at Lakowe Lakes, ensuring seamless delivery and exceptional guest experiences.
• This role is ideal for a detail-oriented, energetic individual with a passion for hospitality, events, and client service, who thrives in a fast-paced environment.
• The position supports a wide range of events including weddings, corporate retreats, conferences, social celebrations, golf events, and brand activations.

Key Responsibilities
Event Planning & Coordination:

• Assist in planning and executing events from initial enquiry through to post-event follow-up
• Support site inspections, client meetings, and event walk-throughs
• Coordinate event timelines, setup requirements, and run sheets
• Assist with venue setup, décor coordination, and breakdown supervision

Client & Guest Experience:

• Act as a key point of contact for clients before and during events
• Ensure client expectations are clearly communicated to internal teams
• Maintain a high standard of professionalism and service excellence at all times

Operational Support:

• Liaise with internal departments including F&B, housekeeping, security, maintenance, and golf operations
• Coordinate external vendors and service providers (AV, décor, entertainment, logistics)
• Support on-the-day event execution and troubleshooting

Administrative & Sales Support:

• Assist with proposals, quotations, contracts, and event documentation
• Maintain accurate records of bookings, BEOs, and event files
• Support invoicing, deposits, and post-event reconciliations
• Assist with reporting, feedback collection, and client follow-ups.

Experience & Qualifications

• Diploma or Degree in Event Management, Hospitality, Tourism, or related field preferred
• 3+ years’ experience in event planning, hospitality, or a related
• Experience in hotels, resorts, event venues, or luxury hospitality environments is an essential.

Skills & Competencies:

• Strong organisational and time-management skills
• Excellent communication and interpersonal abilities
• Detail-oriented with strong problem-solving skills
• Ability to multitask and remain calm under pressure
• Customer-focused with a passion for hospitality and events
• Proficient in Microsoft Office and event management tools.

Working Conditions:

• Flexible working hours, including weekends and public holidays
• On-site, hands-on role requiring presence during events.