Area Coordinator - Lekki at GIG Logistics

• Oversee the pick-up and delivery of shipments within the area to achieve the area KPIs and business goals.
• Supports Customer Service in the incident and exception management resolution.
• Manage relationship with the Gateway on movement of shipments within the area.
• Ensure continuous improvement processes to increase efficiencies, reduce waste, and improve performance for satisfactory customer experience in the area.
• Maintain clean and safe working conditions of the facility and equipment
• Comply with all applicable laws/regulations, as well as all company policies/procedures
• Identify opportunities for improvement and execute action plans to increase efficiencies
• Ensure optimization of network and consolidation while arranging delivery of shipments to the final receiver.
• Creates, builds, and maintains excellent relationships with Area managers, Hub Operations Managers and other internal functions across the region.
• Ensures prompt clearance of shipments through the airports in the area.
• Acting as a Compliance Officer to ensure absolute compliance with business policies and processes within the area.
• Follows-up shipments status in the area, identify incidents and ensure resolution of irregularities.
• Prepares daily, weekly and monthly reports for management review.
• Other duties as the exigencies of work may demand.

Qualifications

You will be an ideal candidate if you possess the following qualifications, attitude, behaviors, skills, and values that follow:

• Strong people management skills, with a minimum of three years working experience, one of which MUST be in the employ of GIG Logistics.
• An HND or Bachelor's degree from an accredited higher institution (a master's degree will be an added advantage)
• In-depth knowledge of the logistics sector
• Strong leadership and coordination skills to effectively manage and motivate the team to achieve high level of performance and exceed targets.
• Proactive and result-oriented.