Admissions Counselor at Fevata Ltd

We are hiring for the position of a Student Counselor. We are looking applicants who have strong administrative and sales experience with a positive attitude towards work, strong work ethics and good track record of achieving sales targets.

Responsibilities

• Sales – Converting clients
• Building and maintaining profitable relationships with key customers
• Overseeing the relationships with customers handled by your team
• Resolving customers complaints quickly and efficiently
• Keeping customers updated on the latest products in order to increase sales
• Meeting with managers in the organization to plan strategically
• Expanding customer base by upselling and cross-selling
• Reporting on CRM and generating reports as requested by manager
• Understanding key customer needs and addressing these knowing your competition and strategizing accordingly
• Act as conversion officer which means sending calls and emails, especially calls to clients to follow up with tuition fee payment
• You must take on additional or different duties when we ask you, to meet our reasonable business needs

Qualifications

• An Bachelors degree/HND in administrative related courses
• Working knowledge of all Microsoft Office applications
• 2-3 years of experience in similar capacity
• Residing within Ikeja or its environs.
• Knowledge of how to use standard office equipment, such as fax machines, phone systems, and copy machines
• Prior experience using spreadsheet software, including Excel
• Proven experience being able to multitasks
• Notable organizational skills and the ability to provide organization and structure that others can follow
• Strong communication skills and the willingness to make phone calls, emails, and other communications with clients
• Comfortable working independently when needed, or as part of a team

Salary: 100,000 Naira + Uncapped Sales bonuses

Working Schedule

• Monday - Friday 9am - 5pm

Start date: Immediate 17th January