Admin and Order Fulfillment Officer at Sygnite Power & Energy Solutions Limited

Job Summary:

• Responsible for ensuring smooth administrative operations and efficient order fulfillment processes, including managing office support, warehouse operations, and customer service.

RESPONSIBILITIES

Administrative Support

• Organize and schedule appointments, such as team meetings, e.t.c
• Plan and document meeting minutes and follow-ups.
• Write and distribute official correspondence, including memos, letters, and reports.
• Develop and maintain office management policies, procedures, and documentation.
• Order and manage office supplies
• Act as a point of contact for internal and external clients, providing general support.
• Submit and reconcile expense reports.
• Liaise with the Managing Director, HR Team, and departmental managers to handle queries.

Order Fulfillment and Warehouse Operations

• Process sales orders from entry to invoicing, ensuring accuracy and efficiency.
• Liaise with internal and external stakeholders to resolve order fulfillment issues.
• Prepare delivery documentation, coordinate logistics, and ensure timely shipments.
• Maintain stock control and requisite records for all products.
• Organize and optimize warehouse space in line with company standards, including 5S safety protocols.
• Archive orders, documentation, and communications accurately.
• Handle return orders and escalate unresolved issues to the Line Manager.
• Prepare and update monthly reports, contributing to data accuracy.
• Direct daily warehouse activities, including receiving, offloading, sanitation, and inventory control.
• Contribute to continuous improvement in warehousing and fulfillment processes.
• Participate in projects or workgroups as assigned.

REQUIRED QUALIFICATIONS

• Minimum of a Bachelor’s Degree or OND in any discipline.

SKILLS AND EXPERIENCE REQUIRED

• 0-1 year of experience in administrative or warehouse roles. - NYSC preferably.
• Proficiency in Microsoft Office tools (Word, Excel)
• Strong organizational, analytical, and negotiation skills.
• High level of attention to detail with accurate data entry.
• Strong communication skills, both written and oral.
• Ability to manage multiple tasks with a structured approach.
• Team player with a service-oriented mindset and a strong sense of ownership.