Account Manager at IpNX Nigeria Limited

Role Description

• This is a full-time, on-site role for an Account Manager located in Ibadan.
• The Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, and acting as the primary point of contact for clients.
• Duties include developing and maintaining relationships with clients, understanding their needs, negotiating contracts, and coordinating with other departments to ensure client requirements are met.
• The Account Manager will also handle any issues or concerns that arise and work to improve the overall customer experience.

Qualifications

• Qualification in Business Administration or related, atleast a 2.2 or upper credit.
• B2B Account Management, Client Relationship Building, and Customer Satisfaction skills
• Contract Negotiation and Problem-Solving skills
• Excellent Communication and Interpersonal skills
• Organizational and Time Management skills
• Ability to work on-site in Ibadan
• Proficiency in using CRM software and other business management tools
• Experience in the Information and Communications Technology sector is a plus
• Bachelor's degree in Business, Marketing, Communications, or related field