Food and Beverage Manager (Hotel) at eRecruiter Nigeria

Details:
Our client provides market leading hotel management services through high value property design, innovative revenue generation tactics, aggressive revenue management strategies and keen operational oversight, providing an exceptional customer experience and delivering increased asset value to our partners. With a chain of boutique hotels, restaurants and spas, they are ever expanding and look to engage the services of an experienced Hotels Food & Beverage Manager to oversee the affairs of the hospitality chain.

Job Profile
We are looking for a professional food and beverage manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Key Responsibilities

• Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserving excellent levels of internal and external customer service
• Designing exceptional menus, purchase goods and continuously make necessary improvements
• Identifying customers’ needs and respond proactively to all their concerns
• Leading F&B team by attracting, recruiting, training and appraising talented personnel
• Establishing targets, KPI’s, schedules, policies and procedures
• Providing a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Complying with all health and safety regulations
• Reporting to the management regarding sales results and productivity.
• Fully compliant on Micros systems and all staff fully trained
• Ongoing training with all staff in the F&B department
• All Micros cash up, void reporting is done daily in compliance to Hotel standards and policies procedures
• Working with the accounts department and participating in all Food, Beverage and operating stock takes
• Monthly summary report with all financials in all departments of F&B
• Performing such other duties as may be assigned by the General Manager.

Requirements

• Must have 5 – 6 years Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Must be very presentable with excellent communication skills.
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field