Jobs at Eat'N'Go Limited

The Business Unit Manager (North & East Region) is responsible for overseeing and driving the overall performance, growth, and operational efficiency of the business across assigned regions. The role ensures effective execution of business strategies, achievement of sales and operational targets, strong team leadership, and excellent customer experience across all locations within the North and East.

Key Responsibilities:

Regional Business Performance

• Drive revenue growth and profitability across the North & East regions
• Develop and execute regional business plans aligned with company objectives
• Monitor key performance indicators (KPIs) and ensure targets are consistently met
• Identify growth opportunities and expansion potential within the regions

Operations Management

• Oversee daily operations across all outlets/branches within the assigned regions
• Ensure operational efficiency, consistency, and adherence to company standards
• Monitor supply chain, inventory levels, and distribution effectiveness
• Ensure timely resolution of operational challenges

Team Leadership & People Management

• Lead, supervise, and develop regional teams and outlet managers
• Conduct performance reviews and implement development plans
• Ensure proper staffing, training, and engagement of employees
• Foster a high-performance and accountable work culture

Sales & Customer Experience

• Drive strong sales performance across all locations
• Ensure excellent customer service standards are maintained
• Monitor customer feedback and implement improvement initiatives
• Support marketing and promotional activities within the region

Financial & Cost Management

• Manage regional budgets and ensure cost efficiency
• Monitor expenses and support profitability targets
• Ensure proper financial reporting and accountability across units

Compliance & Reporting

• Ensure compliance with company policies, procedures, and standards
• Submit regular operational and performance reports to management
• Ensure health, safety, and regulatory compliance across all locations

Stakeholder Management

• Liaise with internal departments (HR, Finance, Supply Chain, Marketing)
• Manage relationships with external partners, vendors, and key stakeholders

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field (MBA is an advantage)
• 5–8 years’ experience in operations, retail, QSR, FMCG, or multi-unit management
• Proven experience managing teams across multiple locations or regions
• Strong understanding of business operations, sales, and customer service
• Excellent leadership and decision-making skills

Key Skills & Competencies:

• Strong leadership and people management
• Strategic thinking and execution focus
• Results-oriented and performance-driven mindset
• Excellent communication and negotiation skills
• Problem-solving and analytical ability
• Ability to work under pressure and manage multiple priorities

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The Digital Marketing Manager is responsible for planning, executing, and optimizing the company’s digital marketing efforts to drive brand awareness, customer acquisition, and revenue growth. The role requires a strong mix of strategy and hands-on execution across paid media, social media, content, and digital analytics. The ideal candidate should have at least 5 years of solid digital marketing experience with strong exposure to performance-driven campaigns.

Key Responsibilities:

Digital Strategy Development

• Develop and implement effective digital marketing strategies aligned with business goals
• Identify growth opportunities across digital channels
• Translate brand and business objectives into impactful digital campaigns

Performance Marketing

• Plan, execute, and manage paid campaigns across Google Ads, Meta (Facebook/Instagram), and other platforms
• Optimize campaigns for ROI, conversions, and customer acquisition
• Monitor and analyze campaign performance to improve efficiency

Social Media Management

• Oversee all social media platforms and ensure consistent brand presence
• Develop engaging content strategies to drive audience growth and engagement
• Work closely with creative teams to produce relevant digital content

Content & Campaign Execution

• Lead end-to-end execution of digital campaigns
• Manage content calendars and ensure timely delivery of marketing materials
• Collaborate with design and content teams for campaign assets

SEO & Website Management

• Oversee SEO strategy and implementation to improve search visibility
• Ensure website content is optimized for performance and user experience
• Work with developers/agencies to enhance digital platforms

Analytics & Reporting

• Track, analyze, and report on key digital marketing metrics
• Provide actionable insights based on campaign performance
• Use data to drive continuous improvement and decision-making

Vendor & Agency Management

• Manage external digital agencies, freelancers, and vendors
• Ensure delivery quality, timelines, and alignment with objectives

Qualifications

• Bachelor’s degree in Marketing, Communications, IT, or related field
• Minimum of 5 years’ experience in digital marketing or related roles
• Strong hands-on experience with paid media and social media management
• Proven track record of managing successful digital campaigns
• Experience in fast-paced industries such as FMCG, retail, QSR, or tech is an advantage
• Up-to-date with the latest trends and best practices in online marketing and measurement

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The Logistics Officer will be responsible for coordinating and managing the movement of goods, ensuring timely deliveries, and supporting efficient supply chain operations at the Magboro location. The role requires a hands-on, detail-oriented individual who can effectively manage logistics activities and support operational efficiency.

Key Responsibilities:

Logistics & Distribution Coordination

• Plan, coordinate, and monitor the movement of goods to and from the Magboro location
• Ensure timely delivery of products to outlets and other designated locations
• Track shipments and resolve any delivery issues or delays

Inventory & Warehouse Support

• Support inventory management and stock control processes
• Maintain accurate records of incoming and outgoing goods
• Conduct periodic stock counts and reconciliation

Vendor & Fleet Coordination

• Liaise with transport vendors and drivers to ensure smooth operations
• Monitor vehicle usage, scheduling, and basic fleet coordination
• Ensure compliance with safety and operational standards

Documentation & Reporting

• Maintain proper logistics documentation (delivery notes, waybills, etc.)
• Prepare and submit regular logistics and activity reports
• Track logistics costs and support cost optimization initiatives

Compliance & Process Improvement

• Ensure adherence to company policies and logistics procedures
• Identify and suggest improvements to logistics and distribution processes

Qualifications

• Bachelor’s degree or equivalent in Logistics, Supply Chain, Business Administration, or related field
• 2-3 years’ experience in logistics, warehouse, or supply chain operations
• Good knowledge of inventory and distribution processes
• Proficiency in Microsoft Office (especially Excel)
• Familiarity with Magboro and surrounding areas is an added advantage