Hotel Manager at Hotel Capitol

Job Summary

• We are looking for a highly organized and experienced Hotel Manager to lead our operations and deliver outstanding guest experiences.
• The ideal candidate will be responsible for managing all aspects of the hotel, ensuring efficiency, profitability, and excellent service standards.

Key Responsibilities

• Oversee daily hotel operations (front office, housekeeping, maintenance, and food services).
• Ensure high levels of guest satisfaction and handle complaints professionally.
• Recruit, train, and supervise staff.
• Develop and manage budgets, monitor financial performance, and control costs.
• Maintain quality standards and ensure compliance with health and safety regulations
• Implement strategies to increase occupancy and revenue.
• Prepare reports for senior management / owners.

Requirements

• Bachelor’s Degree or HND qualification in Hospitality Management, Business Administration, or related field.
• 3–5 years of experience in hotel management or a supervisory role in an hotel.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Good knowledge of hotel operations and customer service standards.
• Proficiency in hotel management software (e.g., PMS systems) and Microsoft Office.
• Strong financial and problem-solving skills.
• Ability to work under pressure and handle multiple tasks.
• High level of professionalism and attention to detail.
• Proximity to work location is preferred.