Customer Relationship Officer at Ayoola Foods Limited

Job Description

• Educate customers on the company’s products, features and competitive advantage.
• Maintain customer records by opening, recording and updating account information.
• She will interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.
• Attract potential customers by answering product and service questions; suggesting information about other products and services.
• Educate customers on the company’s products, features and competitive advantage.
• Maintain customer records by opening, recording and updating account information.
• Handle all enquiries and requests of customers to ensure resolution and record details of contact
• Resolve product problems by clarifying the customers complaint;
• Recommend potential products to management by collecting customer information and analyzing customer needs.
• Contribute to team effort by accomplishing related results as needed.

Qualification and Experience

• A graduate in Mass communication, Linguistics or relevant discipline
• Must be Female
• Minimum of (3) years relevant work experience as CRO in a reputable company.
• She must be very Proficient in the use of Basic MS Office support tools and application.