Technical & Pre-sales (Managed Services) at Ascentech Services Limited

Job Purpose
To provide technical business solution consultancy during the presales process to secure new business for the company in the area of Cloud Services, IT Outsourcing & HR Managed Services. 
The successful candidate will also assist the Sales team to drive our managed services business - outsourced services and other services-as-a-product such as; centralized service Desk, security, and network monitoring. 

Key Responsibilities

• Provide technical presales support to the sales team including assisting with invitations to tender, conducting technical workshops, helping quantify services proposals, conducting demonstrations and presentations in accordance with customer requirements
• Assist sales team in prospecting with relevant pitch and market/company specific data  
• Support the sales teams during engagements by providing advice, planning and technical solution design for cloud or managed services and assisting sales with solution costing 
• Hardware Sizing as required for customers who require an on premise solution
• Deliver solution presentations tailored to the customers' requirements
• Work with Sales team on opportunities to maximise revenue for technical services
• Acquire and maintain high level of knowledge and skills, keep abreast of changes and issues in the area of speciality / expertise, and disseminate information to other members of the team
• To research the market and bring to the attention of the team hot topics and business issues which the company could potentially offer solutions to
• Adhere to Company documentation and quality standards at all times
• Ensure the very highest levels of customer service are provided at all times, for both internal and external customers
• Provide weekly reports to sales and delivery organizations to provide visibility on pipeline, probable deals etc. for planning and tracking business growth
• Anchoring client visits – from the stage of planning, identifying key participants, story board for the meeting, reviewing content, planning demos / team discussions and front ending the discussion Conduct primary and secondary research; generate and qualify market analytics/research
• Generate Collaterals, Case Studies, White Papers, etc and assist Sales in pitch evangelism

Knowledge, Skills, Experience and Behaviours

• Educated to degree level of equivalent
• Previous experience in a presales or other customer-facing role (Optional)
• Consultative selling approach
• Ability to influence / negotiate 
• Previous technical/experience in area of Cloud / Managed Services (Not mandatory)
• Experience of presenting solutions to Senior Executive 
• Enthusiasm and personal drive
• Ability to work to deadlines
• Self-motivated but team player