MS SharePoint Administrator at MRS Oil Nigeria Limited

Location: MRS Tincan, Lagos
Grade: Officer
Reports to:  Information Technology Manager
Internal Working Relationship: All Departments, Related Business Units and Locations
Supervises: Interns (IT Students) ; Help-Desk, Vendors
External Working Relationships: Microsoft Inc.

Job Summary
The SharePoint Administrator will be responsible for providing technical support for the SharePoint environment including assessment and implementation of new capabilities, and providing IT long-term perspective on the relationship of SharePoint technology to the business opportunities facing the company.

Key Accountabilities/Responsibilities
SharePoint Site Administration:

• Site creation, permission management, content management;
• Gathers requirements, analyzes and implements SharePoint to meet customer and business requirements;
• Provides guidance to business units on structure of their sites;
• Implement custom workflow to automate business process;
• Leads and facilitates information gathering sessions to validate business cases, gathers and documents business and functional objectives;
• Manages customer relationships by communicating SharePoint architecture standards and Framework; answers questions; resolves concern and issues;
• Increases organization effectiveness by identifying opportunities to leverage solutions to other engagements;
• Triages Tier 2 SharePoint issues escalated from the Tier 1 help desk and communicates directly with SharePoint users to resolve, escalate, and reroute SharePoint trouble tickets using standard operating procedures to determine severity and impact;
• Assists users in leveraging Enterprise Features; and
• Assists in creating end-user and technical documentation and training material.

SharePoint Online Server Administration:

• Configuration and maintenance of SharePoint Server;
• Administers & manages the SharePoint farms and databases;
• Defines, implements, maintains and enforces SharePoint Governance policies;
• Ensures the integrity and security of SharePoint data in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance;
• Performs and tests routine SharePoint backups and restores;
• Anticipates, mitigates, identifies, troubleshoots, and resolves SharePoint problems and escalates incidents as necessary;
• Supports application development teams and system administrators throughout project Page 2 of 3 lifecycles;
• Performs system monitoring and log analysis;
• Recommends and performs software upgrades, patches and reconfigurations;
• Maintains policies and procedures for SharePoint administration;
• Performs system/process analysis to evaluate security levels, system utilization and growth projections;
• Identifies and resolves performance or stability issues through performance tuning, proper system design, and patching;
• Researches, stages and oversees new roll outs and upgrades for various applications and hardware to maximize integrity and efficiency of the system;
• Supports the installation, configuration, security, operation, and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure;
• Participates in full life-cycle development of SharePoint including planning and execution of tasks related to the evaluation  of  new  SharePoint  based  initiatives  (Upgrade Versions,Third-Party  Solutions, Integration with additional Enterprise Systems);
• Deploys new functionality and/or enhancements to SharePoint functionality;
• Proactively manages and supports the day-to-day system management tasks such as trouble-shooting, backup management and performance tuning;
• Ensures uniform navigation throughout sites; and
• Participates in the planning and implementation of new SharePoint initiatives which includes interfacing SharePoint to new products, third-party solutions and all enterprise application systems.

Research SharePoint Application & Business Need:

• Conducting general research on current IT technologies related to SharePoint with duties including but not limited to:
• Conducting research related to updates, patches, upgrades, new software, industry standards, best practices, etc. to keep up-to- date with new SharePoint technologies.
• Performs other related duties, as assigned.

Key Performance Indicators:

• High Systems Availability.
• Reduced Complaints from End Users.
• Timely Incident Re
• Timely Recovery from Disaster
• End Users’ Competence in System Usage.

Job Requirements
Qualifications:

• A Bachelor's Degree, or HND In Information Technology, Computer Science/Engineering, or related discipline.
• MS SharePoint Server Administration Professional Certification would be an added advantage.

Knowledge, Skills and Competencies:

• Working knowledge of SharePoint Central Admin;
• Working knowledge of Application support and experience with SharePoint and Windows SharePoint Services (WSS);
• Working knowledge of InfoPath Form development and deployment; Working knowledge of workflows, both Out of the Box (OOTB) and custom through SharePoint Designer;
• Working knowledge of defining and executing SharePoint governance;
• Working knowledge of documenting and maintaining configuration and process information;
• Working knowledge of handling export/import, backup/restore of SharePoint Farm Site Collections and team sites;
• Working knowledge of the various roles within a SharePoint environment and knowledge of best-practices with regard to placement of those roles within the environment;
• Some knowledge of research, analysis and reporting methods;
• Some knowledge and understanding of views, web parts, security and other customizations;
• Some knowledge of Microsoft Active Directory, SQL server and networks; Some knowledge of Windows PowerShell and SharePoint command line tools (STSADM);
• Some knowledge of Microsoft Internet Information Systems (IIS 7);
• Some knowledge of installing, configuring, and supporting SharePoint farm environment; Knowledge of research, analysis and reporting methods; Knowledge of SQL server administration;
• Knowledge of SharePoint development and Microsoft Visual Studio .NET; Hands-on software and hardware troubleshooting experience;

Experience:

• A Minimum Of 5 years Experience in MS SharePoint Server Administration.
• Good understanding SQL, T-SQL, DC, MS Azure, SharePoint Online,

Personal Attributes:

• Excellent interpersonal, communication and leadership skills
• Assertive and driven
• Resilient and committed
• Inspires and nurtures growth
• Integrity and ethics

Physical & Other:

• Travel within and Outside Nigeria may be required.