Hotel Manager at Janchine Nigeria Limited

Responsibilities

• Run hotels.
• Make sure that all staff do everything they can to make a guest's stay pleasant and comfortable, while making sure that the hotel is profitable and efficient.
• Coordinate cleaning staff, the front desk operations, grounds and facilities maintenance, and where applicable, make sure the indoor water slide is super-fun.
• Create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have.

Education Requirements

• At least an associate Degree in Hospitality or Hotel Management or a Bachelor Degree.
• Minimum of 5 years experience.

Skills/ Requirements:

• Customer-Service: Hotel managers deal with guests every day. Customer loyalty begins with good service and friendly demeanor.
• Interpersonal Skills: Being calm and direct in a stressful situation and being able to communicate with many different types of people.
• Leadership: Hotel managers need to be able to motivate their employees, resolve issues and complaints from guests.
• Listening: Excellent listening skills are needed, especially with guests. Making sure that guests are happy and that staff is getting what they need to do their job is crucial.
• Management: Working with budgets, planning, creating schedules and supervising operations are all a part of the job.
• Organization: Hotels have a lot of moving parts, from guests to maintenance, to events to budgets and scheduling. Hotel managers need to keep it all organized.
• Problem-Solving: Hotel managers need to be able to think quickly on their feet and make decisions with problems come up.
• Lodging managers have a broad set of duties, including hiring, managing and training staff, facility maintenance