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  • Posted: Oct 20, 2016
    Deadline: Oct 31, 2016
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    Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and Calabar, as well as in Accra, Ghana. Plans are at advanced stage to open subsidiaries in The Gambia, Sierra-Loan and Liberia. Our Tailored programs afford you the opportunity to customize the trainin...
    Read more about this company

     

    Operations Manager

    Job Description
    The ideal candidates will be responsible for:

    • Business performance of the restaurant & bar, event centre and other recreation facilities
    • Analyze and plan sales levels and profitability of the business
    • Conduct the business operations during schedules shifts
    • Organize marketing activities such as promotional events and discount schemes for clients
    • Set budgets and agree with management
    • Train and monitor team for efficiency and effectiveness of service
    • Manage operation area in a manner that customers are satisfied and profit margin is achieved

    Qualification /Skills

    • Must have a degree in Hospitality Management or Business Management degree or relevant background in customer service in similar business
    • Must have a minimum of 5 years experience in similar business at a managerial level
    • Must have strong interpersonal skills and a practical understanding of the business
    • Must have managerial, leadership and customer service skills
    • Ability to cope under pressure

    Method of Application

    Applicants should send their cover letter and CV’s to: jobs@michaelstevens-consulting.com

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