Operations Manager at Michael Stevens Consulting

Job Description
The ideal candidates will be responsible for:

• Business performance of the restaurant & bar, event centre and other recreation facilities
• Analyze and plan sales levels and profitability of the business
• Conduct the business operations during schedules shifts
• Organize marketing activities such as promotional events and discount schemes for clients
• Set budgets and agree with management
• Train and monitor team for efficiency and effectiveness of service
• Manage operation area in a manner that customers are satisfied and profit margin is achieved

Qualification /Skills

• Must have a degree in Hospitality Management or Business Management degree or relevant background in customer service in similar business
• Must have a minimum of 5 years experience in similar business at a managerial level
• Must have strong interpersonal skills and a practical understanding of the business
• Must have managerial, leadership and customer service skills
• Ability to cope under pressure