Area Team Lead, Commercial Service (Marketing) at Abuja Electricity Distribution Company (AEDC Plc)

Job Description

• Supports the Team Lead metering to grow the collectable revenue base of AED Plc

Key Roles and Responsibilities

• Collaborate with other divisions to maximise revenues and customer satisfactions.
• Supervising effective meter reading and recording of accurate reading for realistic billing efficiency.
• Ensure Effective and Timely distribution of bills to customers.
• Close Monitoring of PPMs to ensure by-pass is promptly reported and reduced to barest minimum.
• Effective monitoring of marketing activities to ensure new customers are properly captured via CRMD & CAAD and placed on correct tariff to reduce ATC&C losses.
• Embark on aggressive cash drive through disconnection of customers for non-payment, by- pass and illegal connections to reduce ATC&C losses.
• Closely monitor metering activities of both MD and non MD customers ensuring prompt and accurate migration to PPM to reduce ATC&C losses.

Educational Qualifications

• Minimum of Bachelor’s degree in any discipline.
• At least 10 years working experience.
• Experience in the power sector will be added advantage.
• Demonstrable understanding of strategies for revenue generation.
• Demonstrable experience in debt recovery management
• Computer Literacy.
• Understanding of customer relationship management processes and applications.