Job Overview
We are seeking an energetic and multi-talented Logistics and Community Growth Executive to support the management of our outsourced driver workforce while driving direct user acquisition and content creation for our digital recruitment channels and platforms.
This role is ideal for someone who enjoys working with people, recruitment, and digital engagement. You will work closely with the Operations Supervisor to coordinate driver recruitment, onboarding, deployment, and workforce administration for our logistics clients. You will also lead initiatives to grow our online Post-a-Job Portal and Telegram recruitment community, helping us build a strong pipeline of qualified candidates.
This position provides hands-on exposure to workforce operations within the logistics outsourcing industry while offering opportunities for career growth.
Key Responsibilities
Driver Workforce Operations
- Support the day-to-day coordination of outsourced drivers deployed to client locations.
- Assist in recruiting, screening, interviewing, and onboarding qualified drivers.
- Maintain an active pipeline of commercial drivers to ensure rapid vacancy replacement.
- Coordinate driver deployment and redeployment in collaboration with the Operations Supervisor.
- Monitor attendance, punctuality, leave, and other workforce records.
- Assist in resolving routine driver welfare and disciplinary matters, escalating complex issues when necessary.
- Maintain accurate driver documentation and compliance records.
- Build positive working relationships with drivers and client representatives.
Recruitment & Talent Pipeline Management
- Source qualified drivers through online and offline recruitment channels.
- Write engaging job advertisements for driver recruitment campaigns.
- Schedule interviews and coordinate assessment activities.
- Maintain an organised database of qualified candidates.
- Support continuous recruitment initiatives to meet client manpower requirements.
Community Growth & Digital Marketing
- Develop engaging content to promote our Job Portal and recruitment services.
- Plan and publish content across Telegram and other digital platforms.
- Grow and manage our Telegram recruitment community.
- Promote job vacancies to increase candidate applications.
- Create marketing campaigns that attract both job seekers and employers.
- Monitor engagement metrics and recommend improvements.
Reporting & Administration
- Prepare weekly recruitment and deployment reports.
- Track recruitment KPIs including:
- Number of applications
- Interviews conducted
- Drivers onboarded
- Drivers deployed
- Time-to-fill vacancies
- Maintain accurate operational and recruitment records.
- Support continuous improvement initiatives within the operations team.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Logistics, Marketing, or a related discipline.
- 1 to 3 years' experience in recruitment, workforce coordination, HR operations, logistics support, outsourcing, or community management.
- Experience recruiting drivers or blue-collar employees is an advantage.
- Experience growing online communities or managing digital engagement is desirable.
Skills & Competencies
- Strong interpersonal and communication skills.
- Excellent writing and copywriting ability.
- Recruitment and candidate sourcing skills.
- Good organisational and coordination skills.
- Ability to manage multiple priorities effectively.
- Strong problem-solving skills.
- Proficiency in Microsoft Office, particularly Excel.
- Familiarity with social media and Telegram community management.
- Ability to build professional relationships with both drivers and clients.
Key Performance Indicators (KPIs)
The successful candidate will be measured on:
Workforce Operations
- Driver vacancy fill rate
- Time-to-fill driver vacancies
- Driver retention
- Attendance and deployment accuracy
- Documentation accuracy
Recruitment
- Number of qualified drivers recruited
- Candidate pipeline strength
- Interview-to-hire ratio
Community Growth
- Telegram community growth
- Job Portal registrations
- Content engagement
- Candidate applications generated through digital channels
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