Front Desk Officer at Paradigm Initiative Nigeria (PIN)

Job Location: PIN HQ (Yaba, Lagos)

 Job Summary:

1. Administration and Financial Control

• Receiving and sending mails and messages when necessary
• Managing calls and contacts as well as scheduling appointments when directed
• Filing documents and other necessary reports

2. Client Retention

• Acts as a correspondent in accordance with the organization’s policies and procedures
• Providing clients with information pertinent to the organization’s programs and services
• Attending to visitors in a hospitable and friendly manner, answering questions and keeping them updated of current trends and projects
• Screen calls and messages

3. Assets and Inventory management

• Manage mails and keep proper records of files and documents
• Takes proper records of incoming and outgoing packages
  

Qualifications, Knowledge, Skills, and Abilities:

• Degree in any field of social sciences from a tertiary institution
• Good understanding of customer relations and office administration, should be detail oriented
• Excellent oral and verbal communication skills
• Excellent organisational skills and ability to multitask
• Good use of Microsoft office tools

Key Results Areas:

• Keeping records in an organised and efficient manner
• Attending to clients ethically, professionally, and hospitably
• Attend to other directives in compliance with the organization’s objectives