Sales Associate at SRS Collection

Job Summary

• We are looking for a motivated and customer-focused Sales Associate to join our hospitality team.
• The ideal candidate will promote our hotelservices, build strong client relationships, and support the sales team in achieving revenue targets.
• This role requires excellent communication skills, a positive attitude, and strong attention to detail.

Key Responsibilities

• Assist in identifying new business opportunities and engaging potential clients.
• Promote hotel accommodation, restaurant, spa, and event services to guests and corporate clients.
• Respond to customer inquiries via phone, email, and walk-ins.
• Maintain accurate records of client interactions, bookings, and follow-ups.
• Support the sales team in preparing proposals, presentations, and sales materials.
• Collaborate with other departments (Front Office, Reservations, F&B, Housekeeping) to meet guest needs.
• Ensure excellent customer service and uphold the brand’s standards.
• Meet and exceed weekly and monthly sales targets.

Requirements

• Bachelor’s Degree in Marketing, Business, Hospitality, or a related field.
• 2–3years’ experience in sales(hospitality experience is an advantage).
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Good knowledge of Microsoft Office and CRM tools.
• Proactive, organized, and result-driven.