Front Desk Officer at Juan Industries Limited

Job Description

• Assist the Front Office Manager in ensuring the smooth and efficient overall day-to-day operations of the Front Desk including Switchboard.
• Oversee Bell and Door staff in the absence of their department head.
• Provide excellent customer service, and assist in situations to ensure customer satisfaction.
• Ensure department adherence to company policies, procedures and standards to ensure that guest expectations are exceeded.
• Assist in providing staff with ongoing coaching, training and development.
• Coordinate HOTEL emergency procedures within the scope of defined plans.
• Prepare reports; handle special projects and assignments as required.

Required Qualifications

• A minimum of HND from an accredited institution of any related field
• A minimum of 4-9 years post NYSC working experience is needed.

Salary and Benefits

• Employment Type: Full Time Salaried Employee
• Salary: N150000 - 180000 per Month depending on your qualification and experiences
• 40 hours a week role - Monday to Friday
• 4% pension scheme
• Plus range of allowance, incentives and bonuses