Customer Call Center Officer at SLOT Systems Limited

Responsibilities

• To take responsibility by being the first point of contact for all callers to the Customer Service Center and ensuring that a high quality of service is delivered at All times.
• To ensure that all calls to the Customer Service Center are dealt with promptly, in Line with agreed standards and targets.
• To have full knowledge and ability to access all services, including Online transactional services to help meet the individual needs of our customers..
• To update any requests made by the customers into the system to complete the task.

Requirements/Skills

• OND in Mass Communication.
• 1-2 years experience.
• Good Listener.
• Fluent in English.
• Phone skills.
• Computer Literate.