The Dow Chemical Company has an opportunity to work as an Account Manager (m/f) in Dow Coatings Materials business to be based in Lagos, Nigeria
Marketing & Sales teams at Dow collaborate with thousands of customers, markets and industries in more than 160 countries to bring innovative Dow solutions and science to millions of households all over the world.
In addition to building strong relationships with customers, our teams blend a deep understanding of the market with Dow science and technology to consistently exceed the needs of the world's leading industries and growing megatrends. Dow is widely recognized for continuously delivering best-in-class solutions, products, and services.
The Account Manager of Coating material directs and co-ordinates all activities between Dow and the nominated Architectural and/or Industrial Coating manufacturers in Nigeria:
- Execute DCM strategy with major manufacturers in Nigeria
- Support the distribution business in Nigeria.
- Owns and execute Account development plans for selective accounts.
- Support cross business sales and product development
Responsibilities:
- Observe Dow’s safety policies at all time and complete in a timely manner all required periodic trainings. Failure to do so could be a reason for termination.
- Adhere to Dow’s Ethical core values at all time and complete in a timely manner all required periodic trainings. Failure to do so could be a reason for termination.
- Identification and development opportunities to expand existing business levels within the nominated accounts and new ones, as well as provide input to the technical and marketing teams on specific projects.
- Achieve business plans on 3 levels (volume, revenue and margin)
- Drive product mix optimization as well as asset utilization.
- Achieve sales targets in customers’ projects, value, volume and margins
- Works autonomously and delivers total client solutions, from product sales and advice, through to technical servicing.
- Develop business at the key accounts by helping the customers grow, replacing competitive products and increasing the number of applications or Dow products used.
- Ensure sales projects are being identified with the customer and entered in the Plan-It Plus (Selling Project System); also that appropriate new technology is introduced as part of the agreed customer strategy in a timely fashion.
- Maintain all core business at the nominated key accounts. Use existing Dow processes or develop new processes to enhance revenue and profit growth of the key accounts. Work with customers to define and extend the areas of mutual benefit.
- Promote end user applications and specification selling.
- Manage complex supply plan (multi sourcing points and 3rd party supply agreements)
- Maintain an annual Key Account Strategic Action Plan (KASAP) for each Strategic Account.
- Maintain an accurate monthly forecast