Team Lead, New Connections at Kaduna Electricity Distribution Company

Job Summary
Responsible for New Customer Connections activities. Role will provide strategic advisory support to the Energy Management Team.
 
Principal Duties and Responsibilities

•     Recommendation / specification of customers’ tariff structure / placement based on the nature of their business and load measurement.
•     Recommendation / computation of customers’ estimated load to be used for billing purpose for newly customers or in the event of faulty / ruptured meters.
•     Coordinates activities of Energy Engineers in line with company’s guide lines to facilitate efficient service delivery to our new customers
•     Track and maintain an updated records of all promising customers with timeline for integration to our distribution networks.
•     Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
•     Installation and commissioning of the following meters:

(a) Single Phase
(b) Three Phase
(c)  Whole Current Meter Board
(d) MD Low Voltage Standard Meter Board
(e) MD High Voltage Standard Meter Board

•     Maintenance, certification and re-certification of meters as stated above.
•     Testing and calibration of meters as enumerated above.
•     Supervision / providing metering standard specifications in accordance with the IEC and Nigerian standard according to Nigeria Electricity Regulatory Commission (NERC) policy.
•     Conducting of general meter type testing, meter routing testing & meter sample testing as the case may be in any condition or situation of meter supply.
•     Provision of support to services to other offices and resource planning

Competency and Skill Requirements

•     Excellent understanding of the standards of the energy industry.
•     Strong customer service and support focus with desire to deliver high quality service
•     Self-motivated and highly professional with ability to take ownership and responsibility
•     Adaptable and flexible to business demands
•     Team player and attention to details
•     Ability to multi task and work under pressure
•     Project Management skills
•     Strong skills in negotiating, planning, problem solving, and timely problem escalation.
•     Excellent written and oral communication skills
•     Excellent time management and organizational skills

Experience and Minimum Requirements

•     A Bachelor’s degree or HND preferably in Electrical, Electronics, Physics/Electronics, Computer Engineering or any relevant field.
•     Proficiency in MS Office (Word, Excel, PowerPoint).
•     Master’s degree /or certification is an added advantage.
•     NSE registration or COREN is an added advantage
•     Minimum 7 years’ experience in a related function
•     At least 2 years’ management experience