Job description
Our client is the fastest growing pharmacy chain in West Africa. They commit to their mission of helping people achieve optimum health & vitality. They are looking for a Head, Retail Operations who will:
- Reports to the CEO
- Develop and implement the retail operation strategy for the organisation
- Create the vision, articulate the strategy and action the execution plan
- Leadership/People Management (40%)
- Manage and motivate direct reports to set and attain goals in accordance with the company's overall objectives
- Create consistency and organisation throughout the stores by leading example and encouraging new ideas/innovation creative problem solving
- Actively engage with employees, frequently touring the stores by leading example,develop and participate in regular trainings to expose teams to the vision of the company
- Develop coach and mentor a cohesive team, focusing primarily on aligning store managers with a common vision that fosters mutual respect and a spirit of goodwill and cooperation
Desired Skills and Experience
- A good degree in business, supply chain management or a related
- An MBA in an advantage
- 10 years minimum experience in a structured organisation, and significant management experience
- Experience in a retail organisation is preferred
- Minimum 4 year's managment experience
- Strong business and analytical skills; understands the drivers behind retail metrics and cares about details
- Dynamic; motivates others to achieve success
- Believes in people; good mentor/coach