Front Desk Officer at Agromall Discovery and Extension Services Limited

Where you fit in
We are committed to change the world for the better by bringing greater meaning and happiness into people’s lives, everywhere through agriculture and technology. We are passionate about our mission, and excited to grow our company with people who want to do the same - and people who will bring in their different perspectives to help us continue to shape our team and company. If this is you, we encourage you to swim into our candidate pool

Purpose

The Front Desk Officer is the first face AgroMall guests and clients are expected to interact with at the company front office. The role is required to manage and coordinate the smooth operations of the front office and provide assistance to the human resource department where necessary.

Principal responsibilities

Operational and technical responsibilities

Welcoming Visitors: When guests arrive the front desk is required to warmly welcome them with a dashing smile, answer basic questions regarding the business that they might have, confirm and direct guests to appropriate personnel for meetings

Front Office Phone Calls/ Mails: The front desk officer is required to attend to all front office incoming calls. Screening calls as requested, routing calls to appropriate recipients, taking and relaying messages as needed. This role also oversees the distribution of outgoing and incoming mails to the proper recipients.

Administrative Tasks: The front desk officer is required to support the Human Resource/Admin and other departments to execute administrative duties as assigned.

Qualification

• Minimum of first degree in Social Sciences, Humanities, Business Administration or a relevant discipline is required.
• 0 – 2 years’ experience in a related role.
• A background in Human Resource Management will be an added advantage.
• Strong proficiency in Microsoft Word. Excel, and PowerPoint
• Strategic Thinking, problem solving/analysis, customer/client Focus.
• The ability to handle pressure and meet deadlines

Culture Traits

• Must be a High performer with a drive for excellence and growth
• Must be an optimist disruptive thinker with a sight for possibilities irrespective of the situation
• Must be a creative person with the right workplace ethics and behaviour
• Must be committed to continuous learning and showing mutual respect to all levels of staff.
• Strong team player and ability to collaborate with team members
• Must be very strong at execution and executing within timelines
• Must be smart with an appetite for creativity and innovation

Benefits

• Health Insurance
• Learning & Growth Opportunities
• Flexible time and days of work
• Subsidized lunch
• Opportunity to work with bright minds and even more