Lead, Digital Services SME at Airtel

Purpose of the Job

• The Digital Services SME will be responsible for maintaining and supporting all Digital Services applications, tools and utilities to support Airtel Nigeria IT Services.
• This is an expert role with the responsibility for maintaining close collaboration with HQ-IT Mobile and Web Appications Lead to ensure Airtel Nigeria is delivering business results expected on Digital Services domain.
• The Digital Services SME will be reporting to Business Systems Lead, Airtel Nigeria

Skills and Qualifications

• M.Sc / Bachelor's Degree in Computer Science, Systems Analysis or a related study.
• 5-7 years of work experience on Digital Services design and delivery.
• Experience in AI, Chatbots, Analytics.
• Certifications on Agile Methodology and ITIL is desirable.
• Experience working in multi-vendor managed service IT operating model.
• Experiencing in redesigning and simplifying the products, services and processes.