Account Partner, Corporate at MTN Nigeria

Location: Port-Harcourt, Rivers
Employment status: Permanent

Job Description    

• To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
• To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and  customer satisfaction.
• Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
• Account for the fulfilment of the sales process – from lead generation to bill delivery.
• Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
• Conduct research on potential customers and their disposable income using the data mining system.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
• Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
• Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their  strategic corporate needs
• Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business
• Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
• Ability to liaise with supervisors on discount issues
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition    

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office

Experience & Training    
Experience:

• 3 - 7 years of experience in an area of specialisation; with experience with working with others
• Experience working in a medium  organization
  

Minimum Qualification    

• B.Sc, HND, BA or other.