Relationship Officer at Unified Payment Services Limited

Job Details

• Win new business from clients and manage relationship with clients to grow the existing business.
• Resolve or treat customer’s issue/request promptly.
• Work with heard of business unit to develop/upsell existing business to clients, and identify and pursue new business opportunities for unfold product and services
• Collation of tasks from internal and external call notes/meetings
• Follow up to deliver on commitments made to clients at meetings, using call notes as a guide
• Ensure timely resolution of clients’ complaints/requests
• Manage efficient receivable circle with clients
• Provide clients with required reports on timely basis
• Work with project office on delivery of business enabling projects
• Manage a team of merchants support officers

Qualifications

• Minimum of 2nd class upper in Social Sciences
• Experience: Not more than 4 years post N YSC experience

Skill/Competencies:

• Excellent oral and written communication skills
• Strong inter-personal skills
• Good teamwork player
• Good sales and negotiation skills
• Good analytical skills
• Strong attention to details
• Presentation skills
• Creativity

Knowledge:

• Technical knowledge in selling service oriented products/solution
• Very good knowledge of payments industry