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  • Client Sales Officer at DO.II Designs Limited

  • Posted on: 28 August, 2019 Deadline: Not Specified
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  • DO.II Designs Ltd. focuses on furniture manufacture, interior design, space planning and turn-key remodeling projects for the high-end residential, property development, hospitality and corporate market.

    With over 25 years in the furniture manufacturing and interior design industry at the helm of affairs in Design Options, DO.II's founder, Ifeyinwa Ighodalo has been able to accumulate extensive experience as well as a reputation that she stands for quality, elegance and sophistication.

    Client Sales Officer

     

    Responsibilities:

    • Primary point of contact for clients
    • Ensure all items (Furniture/Accessories) are properly priced and tagged
    • Provide adequate guidance to customers on product enquiries
    • Attend to clients on the shop-floor, taking their orders and enquiries
    • Constantly build positive relationships with clients while striving to ensure that company policies and procedures are strictly adhered to.
    • Advice clients if changes are to be made on their orders and proffer solutions
    • Initiate all necessary client paperwork in respect of their order – quotations, works order e.t.c
    • Follow up with clients on quotations sent and any outstanding financial commitments
    • Ensure works order are raised promptly and correctly and sent to the factory for execution
    • Ensure that clients issues/requests are promptly reported and addressed in a timely manner
    • Ensure delivery schedules are sent to the factory for prompt execution
    • Follow up with operations and production on all customer requests and complaints
    • Ensure client’s complaints are directed to the appropriate quarters and the right feedback is delivered back to the clients.
    • File all customer correspondence and documentation pertaining to sales and marketing in in individual client files
    • Follow up with clients for payments when quotations are sent
    • Follow up with clients for balance payments when orders are completed
    • Ensure the avoidance of stock-out of price tag holders.

    The candidate should possess;

    • A Bsc in any related field.
    • At least 2years experience as a sales or customer service personnel.
    • A professional certification. (An added advantage)
    • Excellent written and oral communication skill.

    Method of Application

    Qualified candidates should forward CVs to careers@doii-designs.com, using "IT Intern" OR Client Sales Officer as Subject of mail.

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