Team Lead Manager at Hundert Nigeria Limited -

Responsibilities

• Manage daily operations
• Oversee multiple personnel
• Help with onboarding and training
• Manage and oversee the entire restaurant operation
• Deliver superior guest services
• Ensuring guest satisfaction
• Plan and develop guest loyalty programs
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Participate at local food events
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Manage restaurant supplies
• Control costs and minimize waste
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sales.

Qualifications

• Bachelor's degree or equivalent experience
• Culinary School diploma or BS in Business Administration
• Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.) Organized
• Strong leadership skills
• 5 years of experience as a Restaurant Manager or similar role
• 5 years of experience customer service management
• Extensive food knowledge, preferably locally made meals
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• An experienced Restuarant Manager, Interested applicant must meet all requirements, preference will be given to applicants with fluency in the yoruba language as well as English language and lives in Abuja.